Based full time at the Yatala head office working alongside the management team, you'll run a small admin team and report directly to the Head of Admin. Your team is the single point of contact for customers through the approvals and pre-production journey — the team owns the project, keeps it moving, and keeps the customers informed. Key responsibilities Own each customer's approval pathway — coordinating town planners, certifiers and building surveyors through to permit Manage all approval documentation (engineering, site plans, surveys, energy reports) and keep every job's records complete Coordinate trade quotes and site works between customers and contractors Coordinate deliveries and keep customers updated at every step Be the clear, reliable voice customers call — updates, next steps, no surprises About you Proven knowledge in at least one of: residential building knowledge (builder's admin,
contract admin or construction background); experience dealing with councils on development, planning or building applications; or experience working with private certifiers or building surveyors Excellent phone manner Serious organisational skills Ownership mentality — you chase things until they're done About us ORANA by AJC Modular is one of Australia's largest premium modular home companies, delivering homes across the country from the Gold Coast head office. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .