Job Description

Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.

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We are seeking an experienced and highly organised Senior Medical Receptionist / Secretary to join a busy, well-established specialist private practice based across leading private hospitals in Brisbane.

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The practice is led by a highly respected senior physician with extensive clinical, administrative and academic experience. Prior to establishing a successful private practice, he held senior medical leadership positions within major Brisbane hospitals, including Deputy Director of a Division of Medicine and subsequently Director of Internal Medicine and Perioperative Medicine.

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In addition to his private practice commitments, he is a Senior Lecturer in Medicine at The University of Queensland and serves as Chair of a major hospital's Drugs and Therapeutics Committee. This is an opportunity to become an integral part of a professional medical team where organisation, discretion, initiative and a high level of patient service are highly valued.

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The position is full-time, Monday to Friday, with the following hours:

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Monday: 8:00am – 4:30pm

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Tuesday: 11:00am – 7:00pm

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Thursday: 8:00am – 4:30pm

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Friday: 8:00am – 4:30pm

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Key duties and responsibilities will include, but are not limited to:

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Manage the day-to-day operations of patient clinics, responding promptly and professionally to patient enquiries.

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Coordinate and oversee a busy Physician's appointment schedule across two major hospitals and a private practice clinic.

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Coordinate all aspects of clinic operations, including in-person and telehealth consultations.

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Manage inpatient and outpatient billing processes using Xestro software, ensuring accuracy and timely processing.

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Triage incoming patient referrals and coordinate the appropriate allocation and scheduling of new patients.

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Liaise with clinicians, hospital teams and practice staff to support the timely coordination of preoperative assessments.

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Organise and coordinate preoperative investigations, including X-rays, echocardiograms, pathology and lung function testing, according to each patient's medical history and clinical requirements.

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Prepare accurate and timely clinical correspondence using Lyrebird AI technology, ensuring documentation is completed to a high professional standard.

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Work closely with the Practice Manager to support the efficient and smooth day-to-day operation of the practice.

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Maintain effective communication with patients, clinicians, hospitals and external providers to ensure a coordinated and patient-focused service.

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This is a fast-paced role supporting a highly active General Physician and requires an experienced Medical Receptionist/Secretary who is exceptionally organised, calm under pressure, able to work both independently and within a small team and demonstrates a positive, proactive attitude.

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Working closely with the Physician and supported by an experienced Practice Manager, this position offers a rewarding, agile and career-building opportunity.

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Remuneration:

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An hourly rate of $42 - $48 per annum plus super will be offered to the successful candidate, commensurate with experience.

📌 Senior Practice Receptionist/Secretary (Queensland)
🏢 Litton Andrews
📍 Queensland