Location555 Parramatta Road (Corner of Elswick Street & Parramatta Rd),Leichhardt, NSW, 2040,Australia

Contact information

Contact NameRob McRae

Contact ************@autosportsgroup.com.au

Contact ************@autosportsgroup.com.au

Description

About Us

Leichhardt Volkswagen are owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world's greatest prestige and luxury automotive brands. Autosports Group employs over 3,000+ people across over 100 dealerships located in Australia and New Zealand.

At ASG, our purpose is to drive endless possibilities for our customers, employees, shareholders, and brand partners. Our values-Strive for Excellence, Care, The Village, and Lead Change-guide everything we do. We warmly welcome people of all genders, backgrounds, and situations and are committed to delivering an equal and diverse workplace.

In this role you will:

Greeting and assisting customers for the service department and updating customers on the status of their vehicle.

Explain service options and process.

Communicate with colleagues to schedule and complete the necessary repairs.

Order parts where applicable.

Update customer database as required and complete all relevant paperwork.

Follow manufacturer and dealership warranty policies effectively and efficiently.

Effectively booking customers vehicle services in via email, phone or face-to-face.





Preparing Repair Order and Job Sheets in preparation of customer requests to be executed through the workshop for prompt invoicing.

Our ideal candidate will possess the following:

Prior experience as a Volkswagen Service Advisor will be highly regarded.

The ability to work cooperatively in a team and autonomously within a quick-paced environment.

Exceptional organisational and time management skills.

Strong computer and literacy skills.

Why Join Autosports Group?

Accelerated career growth with a defined pathway, and ongoing professional development

ASG Paid Parental Leave to support you and your family

Access to exclusive OEM offers on new vehicles across all dealerships

Access to premium, factory-backed training to keep your skills at the industry forefront

Unlock exclusive retail benefits with major partners like Samsung, Commonwealth Bank and Caffé Molinari on-site and a wellbeing program that includes discounted private health insurance rates with HCF and access to Fitness Passport.

Be part of a truly inclusive culture, championed by our Diversity and Inclusion Council and Women's Network

Referral bonus incentives for employees and their friends/family

Confidential, free access to our Employee Assistance Program (EAP) for personal and professional support

Enjoy a vibrant team environment with regular team barbecues, social events, and community engagement

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📌 Trainee/Service Advisor | Leichhardt Volkswagen (Sydney)
🏢 Autosports Group
📍 Sydney