Jacaranda Finance is seeking a Customer Concierge Team Leader to build and lead our centralised tier-one customer service function in Brisbane, combining Customer Relations and Customer Success. This is a frontline leadership role with ownership of how the team operates and performs.
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You'll coach, drive performance, handle escalations and progress lending opportunities, working closely with Lending, Credit Control, Growth, Technology and Risk & Compliance to continuously improve the customer
📌 Lead Customer Concierge Team - Coaching & Escalations (Queensland)
🏢 Jacaranda Finance
📍 Queensland
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