Job Description

Locations: Sydney, Melbourne or Brisbane

Working arrangement: Hybrid, working from home and onsite

Consumer Insurance Project Risk Advisor

Permanent Role

Locations: Sydney, Melbourne or Brisbane

Working arrangement: Hybrid, working from home and onsite

About The Role We have an exciting 12-month fixed term contract opportunity for an experienced

Project Risk Advisor

to join our Consumer Insurance team.

In this role, you will provide first-line risk support and advice across change initiatives, helping delivery teams identify and manage risk while meeting project governance, compliance and regulatory obligations. You will support project delivery risk governance, model risk management, delivery risk assessments and delivered risk assessments, helping ensure initiatives and missions are delivered safely from a risk perspective.

As part of a team focused on improving the execution of change initiatives, you will provide governance, assurance and oversight of change activities to optimise delivery and maximise the realisation of perks.

You will also contribute to the Consumer First Line Risk program of work, identifying and delivering continuous improvement initiatives and supporting capability uplift in partnership with Business Risk Partners, Enterprise Delivery & Risk and the broader Risk community.

What You’ll Do In this role, you will:

Lead and manage the provision of project risk advice, ensuring delivery teams complete assessment activities and manage delivery in accordance with the Project Risk Management Standard, governance frameworks, regulatory requirements and guardrails

Support the identification, assessment and management of risks associated with Artificial Intelligence models, ensuring alignment with ethical standards and regulatory requirements

Help ensure compliance obligations and regulatory requirements are met throughout the development, deployment and oversight of Artificial Intelligence and other model-based solutions

Design, create and manage procedural and process documentation so that requirements and expectations are clearly documented

Develop and deliver training for delivery teams and risk resources

Provide insights and support to Business Risk Partner teams to help strengthen risk practices





Help ensure business practices meet expectations while balancing business-specific needs with consistent risk standards

Identify business risks and issues to support the delivery of a high-quality, market-leading customer experience

Share learnings and insights across the Risk community to foster a learning culture and strengthen capability

Support and execute the three lines of defence risk model established by the Suncorp Board

Build business capability and maturity so teams understand their risks and obligations

About You You will bring strong experience in risk, compliance, audit or project management, together with a sound understanding of the general insurance industry.

To Succeed In This Role, You Will Have

At least two years’ experience in risk, compliance, audit or project management

At least five years’ relevant industry experience within general insurance

Demonstrated experience communicating with and influencing senior management

Demonstrated experience coaching and mentoring others to achieve high performance

Advanced stakeholder relationship management skills

Experience in optimisation, process design and delivery execution

Knowledge of risk management methodologies and practices, including their application in a first-line risk environment

A good understanding of insurance products, the industry, market conditions and customer segments

The ability to undertake quantitative and qualitative analysis, draw conclusions and clearly identify risks

The ability to identify and present key points and metrics with objectivity, foresight and transparency

Advanced written and verbal communication skills, with the ability to explain complex information clearly, coherently and confidently with minimal supervision

The confidence and commercial acumen to encourage robust discussion and appropriately elevate matters when required

Strong time management skills, with the ability to prioritise work independently

Change management capability,



including the ability to recognise and understand the need for change and its anticipated impact on the team and individuals

A customer-focused mindset and a commitment to continuously improving the quality and differentiation of the customer experience

The ability to adapt and respond effectively within a continuously changing environment

Strong influencing and relationship management skills across internal stakeholder groups

The ability to apply customer and commercial acumen to improve business performance

An understanding of significant legislative, regulatory and code of practice requirements affecting Suncorp Group, including the Privacy Act, trade practices legislation, ASIC policy and APRA prudential standards

Deep risk expertise, together with energy and passion for the risk profession

A relevant degree in Business, Law or a related field is desirable. Experience in communications and change management will also be highly regarded.

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

Opportunity to receive performance-based Incentives and Suncorp shares for eligible employees

Hybrid working, flexible leave

Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees

Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access

Discounts at 900+ retailers, Fitness Passport, and reduced super fees

Paid volunteer leave, donation matching, and unlimited emergency response leave

Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore Our Full Benefits At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

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📌 Consumer Insurance Project Risk Advisor (Sydney)
🏢 Suncorp Group
📍 Sydney