Puppy Shack is a dynamic retail business dedicated to providing high-quality products and exceptional customer service. We are committed to creating a welcoming workplace where both customers and staff feel valued and supported. Our team is passionate about what we do, and we pride ourselves on our inclusive workplace culture and commitment to excellence.
About the role
We are seeking a Sales Assistant & Animal Attendant to join our team at our Grange QLD 4051 location. This is a casual position (must be available weekends). In this role, you will be the face of our business, delivering outstanding customer service whilst also caring for animals in our store. You will play a vital part in ensuring our customers have an exceptional shopping experience and that our animal companions receive the highest standard of care and attention.
Key responsibilities
- Providing friendly and efficient customer service to all shoppers, answering enquiries and assisting with product selection
- Processing sales transactions accurately using point-of-sale systems
- Maintaining store displays and ensuring merchandise is well-organised, stocked and presented to a high standard
- Caring for animals in the store, including feeding, watering, cleaning enclosures and monitoring their health and wellbeing
- Handling animals safely and humanely, following all welfare guidelines and best practices
- Educating customers on animal care requirements and product suitability
- Maintaining cleanliness and hygiene standards throughout the store, including animal areas
- Restocking, cleaning shelves and managing inventory levels
- Contributing to a positive team environment and supporting colleagues as needed
What we're looking for
- Excellent communication and interpersonal skills with a genuine passion for customer service
- A demonstrated love of animals and genuine commitment to their welfare and wellbeing
- Physical fitness and ability to lift and carry items regularly, and to stand for extended periods
- Attention to detail and strong organisational skills
- Ability to work independently and as part of a team in a fast-paced retail environment
- Reliability and punctuality, with flexibility to work casual hours as required
- Basic numeracy skills and ability to use point-of-sale technology
- Previous retail or animal care experience is essential
Apply now
If you are enthusiastic about retail and animal care, and are ready to deliver exceptional customer service, we would love to hear from you. Please submit your application including your resume and a cover letter outlining your interest in this role and any relevant experience you may have. For any more information please email us at *@gmail.com.