Job Description

ARRE is looking for a Floor Supervisor to take ownership of our breakfast service and morning operation.

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We are looking for someone who understands that great hospitality is about more than getting the food and coffee to the table.

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The service needs to be warm, polished, knowledgeable and genuinely memorable.

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At the same time, we want someone who can take our coffee program and seriously refine it — improving the coffee itself, the workflow, consistency and the overall experience.

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THE ROLE

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You'll be responsible for running an exceptional breakfast service while helping build the café side of ARRE.

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Your priorities will be:

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1. Exceptional hospitality

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- You will set the standard for the room.
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- Deliver warm, confident and attentive service
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- Know the menu and be able to talk about the food with customers
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- Read the room and anticipate what guests need
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- Lead the team by example
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- Maintain a calm, organised and polished service even when busy
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- Build genuine relationships with regular customers
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- Make people want to come back
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2. Seriously good coffee

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We want to take the coffee program to another level.

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You'll work with us to:

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- Assess and refine our current coffee program
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- Improve extraction, consistency and presentation
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- Establish clear coffee standards and recipes
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- Improve grinder and machine workflow
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- Train the team to make consistently excellent coffee
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- Work with coffee suppliers and help select the right coffee
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- Review equipment and identify improvements
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- Develop better systems for dialling in and maintaining quality
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- Make coffee an important part of the ARRE experience
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You don't need to be a competition barista.

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But you do need to know good coffee, care about the details and want to make it significantly better.

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You'll also take ownership of the practical side of the morning operation:

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- Run breakfast service from opening through to handover
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- Organise the café window each morning
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- Coordinate pastries, takeaway products and specials
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- Manage opening and closing procedures
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- Coordinate bookings, tables and service flow
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- Manage morning prep, stock and wastage
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- Work closely with the kitchen
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- Train and supervise the morning team
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- Build simple systems and SOPs that make the operation better
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WHO WE'R LOOKING FOR

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We're looking for someone with serious hospitality standards.

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You should have:

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- At least 2 years' experience in a quality restaurant or café
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- Experience supervising a floor or leading a small team
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- Strong barista skills and genuine knowledge of coffee
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- Excellent communication and customer service skills
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- A high level of attention to detail
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- Confidence running a service independently
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- A natural ability to lead people
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- A commercial understanding of hospitality
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- The energy to be hands-on and involved in the operation
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Most importantly, you need to give a sh*t about hospitality.

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We want someone who notices when a customer has been waiting too long.

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Someone who notices when a coffee isn't right.

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Someone who wants to fix the problem rather than walk past it.

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ABOUT ARRE

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ARRE is a modern Mexican restaurant and café in Newtown.

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We're building a morning offering around excellent coffee, pastries, Mexican-inspired food and genuinely excellent hospitality.

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This is an opportunity to help shape that offering from the ground up.

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You won't just be following a system.

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You'll help build the system.

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WHAT WE OFFER

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$65000 -70000

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- Full-time position
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- Daytime-focused hours
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- A genuine leadership role
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- Significant input into the coffee program
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- Input into breakfast, pastries and the café window
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- The opportunity to help shape the morning operation as ARRE grows
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📌 Cafe manager (New South Wales)
🏢 Arre
📍 New South Wales