Job Description

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- Receive the customer and engage with the customer to understand the customer's requirement.
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- Introduce various product offering to the customers and facilitate customer buying decision.
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- Prepare the estimate of the products selected and completing the sales transaction.
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- Achieve category wise sales target for the allocated section.
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- Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated.
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- Monitor the stock in the section and ensure adequate stock for sales.
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- Report the sold sock in the section for reordering to the sales manager for timely stock replenishment.
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- Monitor the dead stock and liaison with the store manager to minimise the same.
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- Responsible for proper and attractive display of the products at the appropriate counter following hygienic standards.
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- Transfer the stock to the locker at the close of the day; maintain safety of jewellery displayed to customers and communicate promptly to the superiors about any potential theft.
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- Understand the queries and complaints from the customer and address with right solution.
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- Provide support to the marketing team for potential customer visits and exhibitions.
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- Identify potential customers and referring them to the store.
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- Adhere to cost saving practices undertaken in the store.
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- Develop and maintain relationship and network with competitors to leverage leading practices & learning to improve store level processes.
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📌 Retail Sales Executive (Victoria)
🏢 Malabar Group
📍 Victoria