SALES & CUSTOMER RELATIONSHIP CONSULTANT

ABOUT THE ROLE We are looking for a motivated and organised Sales & Customer Relationship Coordinator to join our team in Yatala. This is a hands‑on sales role focused on managing our supplier product, accessory and parts sales to external customers, from the initial enquiry and quote through to order, freight and delivery. The role is designed for someone who wants to build a genuine career in sales. Initially, your focus will be on smaller sales and delivering an excellent customer experience. As your product knowledge, confidence and sales skills develop, you will work closely with our Business Development Manager to qualify leads and set meetings for larger sales opportunities, with the potential to progressively take on more responsibility. WHAT YOU'LL BE DOING Respond to customer enquiries by phone and email - using the HUBSPOT CRM application. Prepare, send and follow up quotes for supplier products, accessories and parts. Manage customer orders from confirmation through to completion. Coordinate freight and delivery arrangements for customers. Keep customers informed throughout the ordering and delivery process. Build strong, professional relationships with external customers. Identify sales opportunities and follow up enquiries to convert them into sales. Maintain accurate customer, quote and order information in our systems. Work closely with the wider team to ensure orders are delivered accurately and on time. As you develop, qualify larger business opportunities and set meetings for the Business Development Manager. ABOUT YOU You enjoy talking to people and building genuine customer relationships. You are proactive. You don't wait for customers to come back to you. You are organised,



reliable and comfortable managing multiple enquiries and orders. You have solid attention to detail and take ownership of your work. You are confident on the phone and in written communication. You are comfortable using computers and willing to learn new systems. You have a genuine interest in developing a career in sales and business development. Previous experience in sales, customer service, parts, logistics or a technical environment is highly regarded, but attitude and willingness to learn are just as important. YOUR DEVELOPMENT PATH This role is intended to grow with the right person. You will report directly to the Business Development Manager and receive hands‑on mentoring and training. As you build confidence and demonstrate capability, the role can progressively develop into a broader sales and business development position, including lead qualification, appointment setting, larger customer opportunities and eventually greater responsibility for sales. WHAT WE OFFER Full‑time position based in Yatala, Queensland. Monday to Thursday: 7:00am–3:30pm. Friday: 7:00am–1:00pm. Direct mentoring and training from the Business Development Manager. A clear opportunity to develop into a larger sales role. The opportunity to work within a growing engineering and specialist vehicle business. A hands‑on, varied role where you can make a real impact on the customer experience and sales process. THE RIGHT PERSON FOR THIS ROLE We're looking for someone who is hungry to learn, enjoys sales and takes pride in looking after customers. You don't need to know everything on day one, we can teach you the products and our systems. What matters is that you are commercially minded, dependable, personable and keen to grow.

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📌 SALES & CUSTOMER RELATIONSHIP CONSULTANT (Gold Coast)
🏢 Unidan Engineering
📍 Gold Coast