Aushin Pty Ltd is seeking a dynamic and enthusiastic

Telemarketing, Sales & Customer Support Officer

to join our team on a full time or part-time. This is an exciting opportunity to be at the forefront of our sales and customer engagement efforts, based in our Lidcombe, NSW office. In this role, you will be responsible for driving sales through outbound telemarketing, managing client relationships, and providing comprehensive administrative support to our sales team. This position is integral to our business growth strategy and offers the chance to make a direct impact on our company's success.

Key responsibilities

Conduct outbound telemarketing calls to prospective clients, presenting company products and services in a compelling and professional manner

Generate qualified leads and manage the sales pipeline through systematic follow-up and relationship building

Record and update accurate client information and call outcomes in the company database and AccountRight MYOB systems

Maintain detailed records of all interactions with clients and prospective customers to ensure continuity of service

Provide administrative support to the sales team, including scheduling appointments, preparing quotations and proposals

Process customer enquiries promptly and professionally, directing them to the appropriate department when necessary

Achieve and maintain sales targets as set by management, demonstrating commitment to performance goals

Handle inbound customer calls and emails, responding to queries regarding products, services and account information





Collaborate with the wider sales and customer service teams to ensure seamless client experiences

Contribute to the continuous improvement of sales processes and customer communication strategies

What we're looking for

Proven experience in telemarketing, sales or a similar client-facing role, ideally within administration or customer service environments

Strong verbal communication skills with the ability to articulate product benefits and engage clients persuasively over the telephone

Excellent organisational and time management abilities, with the capability to juggle multiple tasks and priorities effectively

Proficiency in using MYOB systems, database management software and standard Microsoft Office applications (Word, Excel, Outlook)

A professional telephone manner with strong listening skills and the ability to build rapport quickly with diverse clientele

Results-oriented mindset with a track record of meeting or exceeding sales targets and KPIs

Attention to detail and accuracy in data entry and record-keeping

Ability to work independently whilst also being a collaborative team player in a fast-paced environment





Excellent problem-solving skills with a proactive approach to addressing client needs and challenges

Desirable: Previous experience in account management or customer support roles that demonstrate your ability to nurture long-term client relationships

What we offer

Competitive salary package commensurate with experience

Full-time permanent position offering job security and stability

Opportunities for professional development and career progression within our growing organisation

Collaborative and supportive team environment with experienced mentors

Clear performance incentive schemes and bonus opportunities based on achieving sales targets

Flexible working arrangements where applicable to support work-life balance

Staff training and development programs to enhance your skills and knowledge

Modern office facilities located in Lidcombe with convenient access to public transport

About us Aushin Pty Ltd is a dynamic and growing company operating within the administration and sales support sector. We pride ourselves on delivering exceptional service to our clients through a dedicated and professional team. Our company culture emphasises collaboration, innovation and customer-centric values. We are committed to fostering an inclusive workplace where every team member can contribute meaningfully to our collective success. With a focus on sustainable business practices and client satisfaction, Aushin Pty Ltd continues to expand its market presence and reputation as a trusted partner in our industry.

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📌 Tele-marketing, Sales & Customer Support Officer (Sydney)
🏢 Aushin
📍 Sydney