Brisbane Isuzu is seeking a motivated and customer-focused

Service Advisor

to join our busy Service Department at our Eagle Farm dealership.

As the key link between our customers and workshop team, you'll play an important role in delivering an outstanding service experience while helping keep Queensland businesses moving.

If you're passionate about customer service, thrive in a fast-paced environment, and have experience in automotive service advisory or a similar customer-facing role, we'd love to hear from you.

About the Role Reporting to the Service Manager, you will be responsible for:

Greeting customers and managing service bookings

Understanding customer requirements and accurately documenting repair orders

Liaising between customers and workshop technicians

Providing service updates and repair recommendations

Preparing estimates, invoices, and processing payments

Managing warranty and service documentation

Building strong customer relationships to encourage repeat business

Maintaining a high standard of customer satisfaction

What We’re Looking For To be successful in this role, you will have:

Previous experience as a Service Advisor or in a customer service role within the automotive industry





Robust communication and interpersonal skills

Excellent organisational and time management abilities

The ability to manage multiple priorities in a busy environment

Strong computer skills and experience using dealership management systems (desirable)

A professional presentation and positive attitude

Why Join Brisbane Isuzu?

Work with one of Australia's leading truck brands

Competitive salary package with incentive opportunities

Supportive and experienced management team

Modern facilities and a growing business

Ongoing training and career development opportunities

Friendly team culture where your contribution is valued

Convenient Eagle Farm location with on‑site parking

About Brisbane Isuzu Brisbane Isuzu is a trusted provider of Isuzu trucks and support services across South East Queensland. We pride ourselves on delivering exceptional customer service and keeping our customers’ vehicles operating at their best. Our team is committed to professionalism, teamwork and continuous improvement.

Brisbane Isuzu is an Equal Opportunity Employer.

We welcome applications from candidates of all backgrounds and experience levels.

#J-18808-Ljbffr

📌 Service Advisor / Service Receptionist (Brisbane)
🏢 Brisbane Isuzu
📍 Brisbane