Job Description

Floor / Hostess Position Available

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FOH Staff

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We are also looking for enthusiastic and service-driven Floor Staff to join our front-of-house team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and takes pride in delivering exceptional guest experiences.

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About the Role

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- Providing warm, attentive, and professional service to all guests
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- Taking food and beverage orders accurately and confidently
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- Delivering food and drinks efficiently while maintaining presentation standards
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- Actively monitoring tables and anticipating guest needs
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- Assisting with setup, pack-down, and maintaining a clean, organised venue
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- Working closely with the bar, kitchen, and front-of-house team to ensure smooth service
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- Upholding venue standards and contributing positively to team culture
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Key Skills & Attributes We're Looking For

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- Excellent customer service with strong attention to detail
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- A genuine desire to go the extra mile to ensure every guest has a great experience
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- A positive, culture-driven mindset and strong team focus
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- Ability to thrive in a fast-paced environment while remaining calm and productive
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- Strong communication skills with guests and team members
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- Reliable, proactive, and professional in presentation
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- Ability to work well under pressure and adapt during busy service
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What We Offer at Bar Pacino

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- 35 hours per week (Wednesday–Saturday)
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- Great team environment
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- Free coffee, staff meals & paid training
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- Family-owned restaurant, bar, event & function venue
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- Stunning riverside location with live DJs, great views, and an energetic atmosphere
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If you have a positive attitude, enjoy working with people, and thrive in a fast-paced hospitality environment, we'd love to hear from you!

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Bar Pacino is looking for a warm, friendly, and organised Hostess to be the first point of contact for our guests. You'll greet and seat customers, manage our reservation system, ensure smooth front-of-house operations, and assist our Events Coordinator with preparing the venue for functions and special events. We are looking for Floor staff...

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Key Responsibilities

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- Warmly greeting all guests on arrival and creating a positive first impression
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- Managing reservations and walk‐ins using the seating plan
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- Coordinating guest seating to ensure smooth service flow
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- Using our reservations system to manage daily bookings, assign tables accurately, and optimise seating arrangements for each service
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- Communicating closely with floor staff, management, and the kitchen
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- Handling guest enquiries and resolving minor issues with professionalism
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- Maintaining a calm, organised presence during busy service periods
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Key Skills & Attributes

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- Outstanding customer service and attention to detail
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- Strong communication and interpersonal skills
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- Ability to think ahead and manage multiple priorities
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- Confident decision-making in a fast-paced environment
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- Team-oriented with a strong sense of venue culture
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- Professional presentation and a positive attitude
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- Previous hosting or hospitality experience preferred
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📌 FOH - Floor Staff (Queensland)
🏢 Bar Pacino
📍 Queensland