The Star is seeking a energetic IT Service Operations leader to reshape our 24/7 support, incident, problem and change management, and drive automation and data‑led decisions to improve SLAs and service reliability. You will build team capability across Service Desk, Application Support, and Field Services, fostering accountability and continuous improvement to scale operations and ensure proactive, insight‑driven performance.
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📌 IT Service Operations Leader, 24/7 Availability (Sydney)
🏢 The Star Ent Group
📍 Sydney
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