We are seeking a

Medical Receptionist

to join our single doctor cardiology practice on a

casual basis

at our Westmead, NSW location. This is a crucial front-line position that sets the tone for patient interactions. As a Medical Receptionist, you will be the first point of contact for patients, managing appointments, handling enquiries, and maintaining accurate records. This role is essential to delivering excellent patient care and supporting our clinical team in providing exceptional healthcare services.

Key responsibilities

Greet patients in a professional and welcoming manner upon arrival at the practice

Manage the reception desk and telephone enquiries with efficiency and courtesy

Schedule and confirm patient appointments using Gentu practice management software

Collect and update patient demographic and medical history information

Process patient payments and handle billing enquiries

Maintain confidentiality and ensure compliance with privacy legislation

Prepare patient files and medical records for appointments

Liaise between patients, clinical staff and other healthcare providers

Manage administrative tasks including data entry, filing and correspondence

Assist with general reception duties as required to support the practice

Maintain general office and waiting room tidiness

What we’re looking for

Demonstrated experience working as a Medical Receptionist or in a similar healthcare administrative role

Proficiency with practice management software and electronic health record systems





Strong organisational and time management skills with the ability to manage multiple tasks simultaneously

Excellent communication and interpersonal skills with a patient-focused approach

Attention to detail and accuracy when handling patient records and sensitive information

Ability to work effectively both independently and as part of a team

Qualified appearance and manner with a friendly, approachable demeanour

Computer literacy and proficiency with Microsoft Office applications

Ability to speak a second language is advantageous

About the Practice Our practice is a dedicated single doctor practice focused on general cardiology, electrophysiology and pacing and committed to delivering quality medical services to the communities we serve. We pride ourselves on creating a welcoming, professional environment where patients receive compassionate care and support. Our team is passionate about healthcare excellence and providing outstanding patient experiences. We value collaboration, integrity and a commitment to continuous improvement in all that we do.

What we offer Working in my practice provides you with the opportunity to be part of a supportive healthcare team. As a casual team member, you'll enjoy flexibility in your work schedule whilst maintaining professional connections with our practice. My rooms are inside a private hospital. It is a warm safe environment with good local transport and parking. The patients will become a second family and are rewarding to help in their health care journey

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📌 Medical Receptionist (Sydney)
🏢 Bassrock
📍 Sydney