SaaS IT Support Specialist: Customer & Tech Troubleshooter (New South Wales)

SaaS IT Support Specialist: Customer & Tech Troubleshooter (New South Wales)

24 Sep
|
PARTALE
|
New South Wales

24 Sep

PARTALE

New South Wales

Job Description

Partale Talent is partnering with a SaaS technology business to recruit an IT Support Specialist for their customer- and product-facing team. You will be the first point of contact for customers, helping resolve software issues and guiding users through the platform with a robust focus on service excellence.

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The role involves collaborating with Development, Product, and Customer Success teams, building knowledge base articles, and supporting onboarding activities including data imports and

📌 SaaS IT Support Specialist: Customer & Tech Troubleshooter (New South Wales)
🏢 PARTALE
📍 New South Wales

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