Job Description

APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.

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Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia's fast-paced food industry.

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This is a great opportunity for someone who thrives in a fast-paced workplace and enjoys leading a team while delivering high-quality customer service outcomes.

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Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
n Location: Wulkuraka 4305

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APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.

n

Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia's fast-paced food industry.

n

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while delivering high-quality customer service outcomes.

n

Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
n Location: Wulkuraka 4305

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Key Requirements:

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- Previous experience in a customer service role in a supervisory capacity
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- Strong understanding of customer service processes and procedures
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- Experience working in a fast-paced, high-volume environment
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- Ability to lead, motivate and manage a team effectively
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- Demonstrated ability to delegate tasks and ensure team accountability
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- Commitment to workplace health and safety standards and compliance
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- Strong role model with a positive and professional attitude
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- Ability to meet customer service deadlines and performance targets
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- Excellent communication skills, both written and verbal
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- Strong problem-solving and decision-making abilities
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- Passion for delivering exceptional customer service and building positive relationships
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- Be reliable, punctual and dependable
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- Current and valid driver's licence
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- Full working rights in Australia
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- Have supervisor experience in a similar role
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APG Workforce are currently seeking an experienced Customer Service Supervisor to join our team based in Wulkuraka.

n

Reporting to the QLD State Manager, you will lead and support a team of 8, driving performance and team success. This business is highly operational and a leader within Australia's fast-paced food industry.

n

This is a great opportunity for someone who thrives in a fast-paced environment and enjoys leading a team while delivering high-quality customer service outcomes.

n

Shift: Day Shift | 6:30am – 3:00pm (Monday to Friday)
n Location: Wulkuraka 4305

n

Key Requirements:

n

n
- Previous experience in a customer service role in a supervisory capacity
n
- Strong understanding of customer service processes and procedures
n
- Experience working in a fast-paced, high-volume environment
n
- Ability to lead, maintain and manage a team effectively
n
- Demonstrated ability to delegate tasks and ensure team accountability
n
- Commitment to workplace health and safety standards and compliance
n
- Strong role model with a positive and professional attitude
n
- Ability to meet customer service deadlines and performance targets
n
- Excellent communication skills, both written and verbal
n
- Strong problem-solving and decision-making abilities
n
- Passion fo delivering exceptional customer service and building positive relationships
n

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Candidates Must:

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- Be reliable, punctual and dependable
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- Current and valid driver's licence
n
- Full working rights in Australia
n
- Have supervisor experience in a similar role
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📌 Customer Service Supervisor (Queensland)
🏢 Apg Workforce
📍 Queensland