Looking for flexibility that fits around your life — without giving up pay, structure, or support?

At O’Brien® Customer Solutions, you’ll join a respected Australian organisation where customer service is done properly, systems are solid, and people are treated with respect.

This role suits professionals who enjoy helping customers, value clear expectations, and want reliable income with long‑term opportunity.

Why This Opportunity Stands Out

Robust hourly rate

plus commission

Predictable rostering you can plan your life around

Thorough training — no being “thrown in the deep end”

Supportive, experienced leadership team

A workplace that values reliability, accountability, and teamwork

What You’ll Receive

Casual rate:

$37.82 p/h + commission + super

Flexible shifts:

Monday–Saturday, 8am–10pm

4‑week rosters

published in advance

Padstow location

with free onsite parking

Weekly pay

Hybrid work option after 6 months

The Role You’ll be the first point of contact for customers calling O’Brien®.

Your responsibilities include:

Managing inbound customer calls with confidence and care

Booking vehicle glass repair and replacement appointments

Clearly explaining solutions and value‑added products

Building trust through professional communication

Working collaboratively within a stable, established team

This role focuses on

quality conversations , not cold calling.

Training & Support You’ll be set up properly from day one.

4 weeks of full‑time paid training (Monday–Friday, 9am–5pm)

Structured onboarding with clear systems and processes

Ongoing coaching and mentoring

A mature, supportive contact centre environment

Plus: all‑day breakfast onsite and a down‑to‑earth team culture.

About You You don’t need glass industry experience —

transferable skills matter most .





You’ll be well‑suited if you bring:

Customer service or sales experience (contact centre, retail, hospitality, banking, insurance, trades support, etc.)

Strong communication and listening skills

Confidence using computer systems

A reliable, professional approach to work

A genuine desire to help customers find the right solution

Why O’Brien®? O’Brien® is a trusted national brand with clear values and real career pathways.

Benefits include:

Weekend and public holiday rates

Quarterly incentives and recognition programs

Discounts on O’Brien® products and major retailers

1 paid volunteer day

each year

Inclusive, respectful team culture

Career opportunities across a national organisation

Build reliable income into your life — while being part of a team that does things properly.

At

O'Brien® , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of

Belron®,

worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

Privacy:

To review and consider your application, O'Brien® collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our

Privacy Policy

and

Terms of Use .

Agencies:

O'Brien® does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien® to submit candidates to a specific requisition, we will not approve payment to any third party.

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📌 Casual Inbound Sales Consultant (Sydney)
🏢 O'Brien
📍 Sydney