About The Role In this role, you will build robust customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience. Role Title:

Showroom Consultant

Location:

Turramurra, New South Wales, Australia

Hours:

Monday – Friday, Full Time Permanent

Role Level:

Entry - Mid

Reporting:

Retail Regional Manager

Essential Skills & Qualifications

Previous customer service or industry experience preferred, but not essential

Excellent verbal and written communication skills are essential

Adept at navigating computer systems to manage customer interactions and records

Ability to remain composed in a fast-paced work environment and under pressure

Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)

Duties & Responsibilities

Greet customers delivering excellent customer service with a sales-focused approach





Resolve customer questions and concerns in an efficient manner

Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience

Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business

Maintain showroom inventory and presentation as required

Benefits

Employee discounts on Aidacare health equipment products and services

Quarterly incentive scheme

Employee Assistance Program to support mental wellness

Benefits package includes discounts for retail, insurance, gym and more

Comprehensive training program to equip you with the necessary skills and knowledge

About The Company Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.

#J-18808-Ljbffr

📌 Showroom Consultant (Turramurra)
🏢 Aidacare
📍 Turramurra