Pacific Automotive Holdings – Castle Hill NSW

SIXT is a leading international provider of high-quality mobility services with a strong track record of growth and innovation. With more than

280,000 vehicles across 2,100+ locations in over 110 countries , SIXT is recognised globally for its commitment to outstanding customer experience and digital innovation.

Due to continued business growth, we have a

full-time Customer Experience Agent

position available at our

Castle Hill & Surrounding Areas.

You'll be the face of SIXT, helping customers at the counter, managing reservations and rental transactions, and ensuring every customer receives a professional and positive experience.

Key Responsibilities

Providing friendly, professional and efficient customer service at the counter

Managing vehicle rental and return transactions accurately and efficiently

Answering customer enquiries, phone calls and managing reservationsUnderstanding customer needs and recommending suitable rental products and options

Identifying sales opportunities while maintaining a positive customer experience

Building and maintaining strong customer relationships

Ensuring the counter and fleet presentation meet company standards

Completing general administrative and banking duties

Supporting nearby branch locations when required

About You Car rental experience is preferred but not essential.

If you have experience in customer service, retail, hospitality, tourism,



sales or another customer-facing environment, we'd love to hear from you.

Confident and professional communication skills

The ability to understand customer needs and apply effective sales skills

A positive attitude, strong work ethic and sense of accountability

A

high level of attention to detail and strong problem-solving skills

The

flexibility and adaptability to thrive in a fast-paced environment

A willingness to learn, develop and take on current challenges

The ability to work independently and as part of a team

Availability to work across different days and hours, including weekends as required

Willingness to work across nearby branch locations when operationally required

Why Join SIXT?

Worldwide car rental discounts of up to 40% – enjoy exclusive employee benefits across SIXT's global network

Genuine

career development and progression opportunities

A

dynamic work environment

with a supportive team

The opportunity to develop valuable

customer service and sales skills

The chance to be part of a

global brand

that values innovation, customer experience and excellence

Ready to Join Us? If you're energetic, customer-focused and enjoy working with people, this could be the opportunity for you.

You don't need car rental experience to get started — bring your customer focus, positive attitude and willingness to learn.

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📌 Customer Experience Agent (Sydney)
🏢 Pacific Automotive Holdings
📍 Sydney