Your key responsibilities:

Manage and prioritise workflow allocations in Content Manager (CM) for the branch, ensuring timely responses that meet deadlines.

Provide high level quality assurance of all information prepared by the branch, supporting teams by reviewing materials and providing feedback and recommendations regarding correct templates. Critically review draft responses to ensure stakeholder needs are met.

Using an awareness of branch priorities and business functions, assess and prioritise incoming requests and general correspondence, including requests for advice and information, meeting papers and reports, and other requests, effectively triaging, prioritising, and actioning to the relevant accountable area for necessary action.

Maintain effective workflow processes and monitoring systems in order to ensure appropriate advice and responses are prepared for the Executive Director's consideration within the necessary timeframes.

Role fit The essential requirements for this role are:

Proven ability and experience in effectively managing and prioritising the correspondence and administrative functions and associated activities for a busy branch, including the ability to initiate, determine and follow-up work priorities within mandated and tight deadlines.

Demonstrated high level interpersonal and written communication skills which reflect the ability to liaise effectively, diplomatically and discretely with all elements, at all levels of Queensland Health, other government and non-government agencies, community organisations and members of the public.

Proven effective consultative, communication, interpersonal and negotiation skills appropriate to an environment of change and evolution.

Proven ability to utilise a high degree of initiative, decision making skills and reliability in operating independently with minimal guidance and direction.





Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

This includes

Competitive salaries

12.75% superannuation

17.5% leave loading

Employee wellbeing

36.25 hour full time work week

Access to 24/7 confidential employee support providers and counsellors including for immediate family members

Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further!

Access to a variety of programs and initiatives to support training and career growth.

Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work setting is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Senior Executive Support Officer (Brisbane)
🏢 Queensland Government
📍 Brisbane