At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

- Temporary Full time for up to 2 years with a possibility of extension
- Located in Parramatta, offering flexible working arrangements available with mandatory 2–3-days office presence for business requirements
- Competitive salary ranges from $154,231 to $178,369 p.a. plus superannuation and annual leave loading

About the role

As the Senior Manager, Organisational Management, you will lead a team that ensures the Departments organisation structures, employee data and onboarding processes are accurately maintained within SAP. Which is critical to enable staff access, workflow and organisational alignment to ensure business continuity.

Your responsibilities include

- Overseeing complex organisational and system changes
- Supporting the process and system improvements, specifically integration of SAP HR/payroll systems
- Managing and monitoring team service delivery and driving customer-focused outcomes
- Analyse data and reporting to identify issues, risk and improvement opportunities
- Collaborate and partner with a various stakeholder across the department to implement programs and initiatives
- Facilitate professional development and team capability to driver a high-performing and customer-focused culture.

For further information please click here to view the role description

About you

You will bring strong leadership, people management and systems capability, with experience leading high-volume operational teams within a large and complex environment.

You will demonstrate

- A Commitment to continuous improvement and optimise process to enhance operational efficiency
- Exceptional stakeholder engagement and communication skills, to build and maintain strong relationships across a large organisation
- Solid problem-solving and decision-making skills, to resolve issues and manage risks in a timely manner
- Experience and understanding of payroll processes and pay conditions is desirable
- Experience in using SAP system including organisation management functions and workforce data management




- Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

Essential requirements of the role

- Appropriate tertiary qualifications in Human Resources, and/or demonstrated successful experience in office or organizational management in a Shared Services / Contact Centre environment
- Ability to develop knowledge of the NSW government sector and requirements from Shared Services / Customer service delivery subject areas
- Demonstrated understanding of and commitment to the value of public education.

Benefits

- Flexible working arrangements
- 35 hour working week
- Competitive pay, salary sacrificing, employer’s contribution to superannuation and annual leave loading
- Flex Leave entitlements, generous holidays & leave conditions
- Opportunities for advancement and mobility across the Department to support your career growth

How to apply Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, as well as your response to the pre-screening question below.

Question 1

Describe a time when you led a large team through a significant period of change or shift in priorities. What approach did you take to manage the change and what was the outcome? (300 words max)

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff)



with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.

Closing date: Wednesday 7 October 2026 at 11:59pm.

For role enquiries please contact Scott Dries at [email protected] and for recruitment process enquiries please contact Jenny Nguyen at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

📌 Senior Manager, Organisational Management (Parramatta)
🏢 Department Of Education
📍 Parramatta