Guardianship Administration and Support Officer

NSW Locations (Paramatta, Newcastle, Gosford, Sydney CBD,Wollongong)

$45.01/hr + super

Contract until 28/02/2027

State Government Agency

NSW Locations (Paramatta, Newcastle, Gosford, Sydney CBD,Wollongong)

$45.01/hr + super

About the company Karlka Recruiting Group has partnered with a

State Government

organisation to engage a

Guardianship Administration and Support Officer . This position is located in

NSW

for a

contract until 28/02/2027 .

About the Position The Guardianship Administration and Support Officer provides administrative, coordination and client-related support to assist guardians with day-to-day guardianship matters. The role requires strong CRM and IT skills, confidence learning new technology platforms, and the ability to communicate professionally with stakeholders and community members regarding complex and sensitive matters.

Duties

Maintain accurate client records, update systems and manage documents

Record actions, decisions and assist with file organisation

Coordinate information required for guardianship decision-making

Request documents and follow up with service providers

Respond to customer enquiries and support client-related activities

Prepare, collate and distribute documents and correspondence

Coordinate meetings and stakeholder communications

Undertake routine contact with service providers and relevant stakeholders

Assist with diary coordination and administrative follow-up tasks

Support team priorities and ensure tasks are completed on time

Participate in team meetings, training and continuous improvement activities

Requirements/Skills





Relevant qualifications or experience in administration, community services, disability, health, aged care, social services, legal administration or a related field

Demonstrated experience providing administrative and coordination support in a complex service environment

Ability to maintain accurate records and manage documents using information systems

Strong professional communication skills with internal and external stakeholders

Experience using office software, document management systems and workplace technology

Current driver's licence may be required depending on operational needs

Experience using CRM systems and workplace technology

Confidence learning and adapting to new IT platforms

Ability to manage difficult or sensitive conversations with stakeholders and community members

Studies or experience in support work, case management, nursing, community services or a related field will be highly regarded

Benefits working with this Client

WFH considered based on business needs

$45.01/hr + super

Central Sydney CBD location

Perks working with Karlka Recruiting Group

Weekly pay

Ongoing support: Pre, during and post placement

Dedicated consultant per contract

Employee Assistance Program available

Our agency supports Indigenous communities

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.

Only shortlisted candidates will be contacted for further discussion. Applications received after thedue datemay be considered for similar roles.

Additional information

$45.01/hr + super

Contract until 28/02/2027

WFH available once established in the role, subject to business needs

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📌 Guardianship Administration and Support Officer (Sydney)
🏢 Karlka Recruiting Group
📍 Sydney