Job Description

Location: Gold Coast, QLD
n Company: IQ Capital Group

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About Us

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IQ Capital Group is an award-winning diversified financial services business helping Australians create more freedom, certainty and opportunity in their lives.

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For nearly 20 years, we've built a reputation for delivering integrated solutions across finance, financial planning, accounting, property and wealth creation. Our success is driven by innovation, strong relationships, exceptional client outcomes and a commitment to continuous improvement.

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The Chance

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Reporting directly to the CEO, this is a pivotal leadership role responsible for driving sales performance, conversion, retention, referrals and cross-divisional growth across the Group.

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You will lead and influence multiple teams including Lead Generation, Call Centre, Customer Care and Direct Sales while partnering with divisional leaders to strengthen sales outcomes across all business units.

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This role is ideal for someone who combines strategic leadership with hands‐on execution and has a proven ability to build high‐performing sales cultures within regulated industries.

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Key Responsibilities

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- Develop and execute the Group's sales growth strategy.
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- Lead and optimise performance across Lead Generation, Call Centre and Customer Care teams.
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- Drive improvements in lead conversion, client retention and referral activity.
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- Partner with divisional managers to increase sales performance across finance, accounting, financial planning and property.
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- Create and implement cross-sell strategies that increase client engagement across multiple service offerings.
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- Work closely with the Director of Marketing to refine messaging, campaigns and customer journeys.
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- Further develop and enhance the IQ Blueprint,



IQ Pathway and IQ Smart Start programs.
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- Establish meaningful sales metrics, accountability frameworks and performance reporting.
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- Coach, mentor and develop sales leaders and team members.
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- Ensure all sales activities operate within compliance and regulatory requirements.
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About You

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To succeed in this role, you will bring:

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- Significant senior sales leadership experience within finance, property, financial services or a related industry.
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- Strong understanding of compliance and regulatory obligations across finance, accounting, property and financial planning environments.
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- Proven success leading multi-channel sales, lead generation and customer service teams.
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- Demonstrated ability to improve conversion rates, referral generation and client retention.
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- Experience developing sales processes, customer journeys and high-performing sales cultures.
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- Exceptional leadership, communication and stakeholder management skills.
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- Strategic thinking combined with a hands‐on, results‐driven approach.
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- Strong commercial acumen and analytical capability.
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Why Join IQ Capital Group?

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- Report directly to the CEO and influence the future direction of the Group.
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- Join an established, award‐winning business with ambitious growth plans.
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- Work alongside a highly experienced leadership team.
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- Drive meaningful impact across multiple business divisions.
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- Be part of an organisation committed to innovation, technology and continuous improvement.
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- Attractive executive remuneration package including performance incentives.
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📌 Group General Sales Manager (City of Gold Coast)
🏢 IQ Capital
📍 City of Gold Coast