Administration & Client Support Assistant

Are you an organised, switched-on administrator who enjoys working in a busy environment?

We are seeking an Administration & Client Support Assistant to join a professional and growing insurance services business based in Mittagong.

This is a varied role that sits between administration, customer service and insurance support. It is not a technical underwriting or accounting position, but does involve working with numbers, data, documentation and systems.

The Role

You will be responsible for supporting the team with:

- Pre-renewal administration and following up outstanding information
- Liaising with clients and brokers by phone and email
- Checking supporting documentation and ensuring information is accurate and compliant
- Processing data, calculations and entering information into systems
- Cross-checking information and identifying discrepancies
- Following up outstanding documentation and requests
- Providing general administration and customer service support





Administration & Client Support Assistant
Mittagong | Southern Highlands | Full time | Office-Based

This is a high-volume role where accuracy, organisation and the ability to manage competing priorities are essential.

About You

You will have strong administration skills and exceptional attention to detail, along with:

- Confidence working with numbers and calculations
- Accurate data entry and computer skills
- Excellent communication and customer service skills
- The confidence to make phone calls and follow up information
- The ability to work efficiently in a fast-paced environment
- A proactive and organised approach to your work

Insurance experience is advantageous but not essential. We are looking for someone with the right attitude, attention to detail and ability to learn.

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📌 Administration & Client Support Assistant (Mittagong)
🏢 Highland Recruitment
📍 Mittagong