Retail Salesperson / Small Engine Mechanic - Outdoor Power Equipment

Prompt Mower Service is looking for an experienced and enthusiastic Retail Salesperson with Small Engine Mechanic experience to join our team at our Hornsby store. This is primarily a customer-facing retail sales position, however, we are looking for someone who can bring together excellent customer service skills with hands-on mechanical and technical experience. The successful applicant will spend the majority of their time assisting customers, providing product advice and handling sales. However, during busy periods or when required, you will also assist our workshop team with servicing, diagnostics and repairs.

Key responsibilities

- Providing friendly and professional customer service
- Assisting customers with the purchase of outdoor power equipment, parts and accessories
- Using your mechanical knowledge to provide accurate product and technical advice
- Discussing servicing, repairs and maintenance requirements with customers




- Processing sales and payments
- Answering phone and in-store enquiries
- Receiving and organising stock
- Maintaining showroom displays and presentation
- Assisting with the general day-to-day operation of the store
- Assisting our workshop team during busy periods or when additional support is required

About you

- Previous customer service and/or retail sales experience
- Previous experience working as a Small Engine Mechanic
- Knowledge of small engines and outdoor power equipment
- The ability and willingness to carry out mechanical repairs and assist in the workshop when required
- Strong communication skills and confidence dealing with customers
- A friendly, qualified and approachable manner
- The ability to move comfortably between retail sales and workshop duties
- The ability to work independently as well as part of a team

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📌 Retail Salesperson / Small Engine Mechanic – Outdoor Power Equipment (Hornsby)
🏢 Prompt Mower Service
📍 Hornsby