Job Description

Medical Receptionist/ Administration Assistant (Part-Time)

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Do you thrive in a busy, client-facing role where you're the first point of contact?

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This is a role for someone who enjoys variety, can keep calm under pressure, and takes pride in providing a warm welcome to clients while keeping the front desk running smoothly. If you're confident on the phone, quick with systems, and love being the friendly face of a service, this could be the perfect opportunity.

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About Lifespan Health

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We provide therapy and assessment services to individuals of all ages, supporting mental wellbeing across the Sunshine Coast. With offices in Maroochydore, Caloundra, and Gympie, our team is passionate about making a positive impact.

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About the Role

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- Permanent Part-Time – 72.25 hrs/p fortnight (9-day fortnight)
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- Between business hours only (varies between 8am–5pm, weekdays)
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- Maroochydore office (Tue, Weds, Thurs, Fri); Caloundra office (every 2nd Mon)
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- Busy front desk role – phones, bookings, payments, and client enquiries
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- Mix of client-facing reception and behind-the-scenes administration
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- Work within a professional and supportive team environment
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A Typical Day Might Include:

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- Greeting clients and helping them feel comfortable as they arrive
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- Answering incoming calls and managing appointment bookings
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- Processing payments and handling Medicare or private health claims
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- Supporting clinicians by setting up client files and managing schedules
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- Responding to emails and client enquiries with professionalism
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- Managing scheduling changes throughout the day to keep appointments on track
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- Keeping the front desk organised and ensuring the clinic runs smoothly
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This is a busy and structured role with a strong focus on scheduling, phones, and client service. While many tasks repeat from day to day, the pace and the need to juggle multiple demands will keep you engaged.

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Why Join Us?

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- Job Security – Enjoy the stability of a permanent position
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- Work-Life Balance – No weekend work, regular business hours only
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- Supportive Team – Friendly, professional workplace that values wellbeing
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- Ongoing Training – Learn our systems and grow your skills
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- Beautiful Workspaces – Work in modern, welcoming clinics
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What You Bring to the Role

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- Confidence on the Phone & Front Desk – Comfortable managing client calls, enquiries, and bookings
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- People Skills – Warm, professional, and able to create a welcoming first impression
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- Administrative Ability – Medical/allied health reception experience is valued, but we also welcome applicants from rapid-paced service industries (hospitality, retail, travel) who are looking for a career change
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- Tech-Savvy – Quick to pick up new software and confident with computers
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- Attention to Detail – Organised, accurate, and proactive in problem-solving
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- Professionalism – Understands privacy and confidentiality in a health setting
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- Flexibility – Able to work across both Caloundra and Maroochydore
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- Blue Card Eligibility – Required for this role
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Learn more about us at www.lifespanhealth.com.au

📌 Medical Receptionist/ Administration Assistant (Part-Time) (Queensland)
🏢 Lifespan Health
📍 Queensland