Senior Medical Receptionist – Redlands Ready for more than just another reception job? We’re looking for an experienced

Senior Medical Receptionist

to join the team at

Altura

in the Redlands.

And no, you

don’t need dental experience!

If you come from medical, specialist, allied health or another busy healthcare setting and know how to manage patients, appointment books and a fast-moving front office, we can teach you the dental side.

What we

can’t

teach is initiative, leadership and the drive to grow.

The Role This isn’t a sit-at-reception-and-watch-the-clock kind of role.

We want someone who loves being involved, takes ownership and enjoys being the person the team can rely on.

Most importantly, we’re passionate about creating

WOW experiences for our patients . We want someone who genuinely loves people, notices the little things and is always looking for ways to make a patient’s experience better than they expected.

You’ll be:

Managing and optimising busy appointment books

Keeping patient recalls and follow-ups on track

Creating memorable

WOW moments

throughout the patient journey

Supporting the day-to-day running of the front office

Helping lead, support and train the team

Spotting problems and finding solutions

Helping improve systems and the way we do things

Working closely with Management and taking on more responsibility as you grow

Who Are We Looking For? You’ll ideally have

senior reception, supervisory or management experience

and be someone who is:

Organised and seriously on top of things

Confident, warm and genuinely great with people





Someone who loves going above and beyond for patients

Comfortable leading and supporting a team

Proactive, you don’t wait to be told what needs doing

Experienced with bookings, recalls and patient follow-up

Excited to learn, develop and take on more responsibility

Looking for a

career , not just somewhere to clock in and clock out

Why Altura? Altura is a progressive dental clinic providing everything from general dental care through to

dental implants, full arch restorations, full mouth rehabilitation, cosmetic dentistry and orthodontic treatment .

We get to be part of some pretty incredible patient journeys, often helping people who have avoided the dentist for years completely transform their smile, confidence and relationship with dental care.

That’s why patient experience is such a big part of who we are. Our goal is simple:

create a WOW experience that makes patients feel genuinely cared for, comfortable and excited to come back.

You’ll have

real responsibility, a voice within the practice and genuine opportunities to progress into further leadership and management.

We invest in our team, regularly attend training and love seeing our people develop into bigger roles.

Dental experience is a bonus. Healthcare experience, leadership ability and the right attitude are what really matter.

Sound like your kind of role?

We’d love to meet you.

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📌 Experienced Senior Medical Receptionist (Cleveland)
🏢 Altura Cleveland
📍 Cleveland