Empathy-Driven Government Services Advisor (City of Gold Coast)

Empathy-Driven Government Services Advisor (City of Gold Coast)

24 Sep
|
Concentrix
|
City of Gold Coast

24 Sep

Concentrix

City of Gold Coast

Concentrix is seeking Customer Service Officers for Robina, QLD. The role handles inbound calls for everyday enquiries in a government services context, with full training and support provided. You'll follow clear steps, protect customer privacy, and guide users through self-service options from a supportive, inclusive team.

Roles include full time or part-time shifts on rotating rosters. This position emphasizes empathy, clear communication, and helping Australians with important inquiries in a

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📌 Empathy-Driven Government Services Advisor (City of Gold Coast)
🏢 Concentrix
📍 City of Gold Coast

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