Job Description

CARE isn't just in our name - it's how we work, every day.

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Join the Australian HR Awards Employer of Choice Finalist – 100–999 employees!

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At Cancer Care Manning Excellent Lakes (CCMGL), we are looking for a dedicated and experienced Medical Receptionist to join our passionate and dynamic team in Taree.

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As part of a patient-centred organisation, you will play an important role in ensuring the smooth day-to-day operation of our centre while providing a welcoming, professional and compassionate experience for our patients.

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We are seeking an experienced Medical Receptionist for a permanent part‐time position at 0.6 FTE (22.5 hours per week). Working days are negotiable, providing an opportunity to find a work pattern that works for both you and the team.

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What's Involved

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Working as part of our collaborative administration team, your responsibilities will include:

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- Patient liaison: Welcoming patients, answering telephone enquiries, managing correspondence and scheduling appointments.
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- Patient administration: Processing billing, completing accurate data entry, maintaining patient records and using our electronic medical systems.
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- Liaising with hospitals, specialists, allied health professionals and other key stakeholders.
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- Supporting doctors, nurses and allied health professionals to ensure the smooth delivery of patient care.
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- Providing a high level of administrative support to the clinical team and contributing to the efficient day-to-day operation of the centre.
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Who You Are:

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We are looking for someone who:

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- Has a genuine commitment to providing a warm, compassionate and skilled experience for patients.
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- Is passionate about delivering outstanding customer service.
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- Has excellent organisational and time management skills.
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- Is confident working in a busy healthcare environment.
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- Works well collaboratively and is comfortable working as part of a multidisciplinary team.
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- Demonstrates a high level of attention to detail and accuracy.
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What You Bring

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- Previous experience in a medical practice, hospital or healthcare administration environment.
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- Experience in oncology or a similar specialist medical setting is highly regarded.
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- Familiarity with Medicare, DVA and Private Health Insurance.
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- Strong verbal and written communication skills.
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- Ability to work confidently across multiple software systems, with proficiency in Microsoft Word and Excel.
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- Knowledge of medical terminology.
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- Strong administrative and data-entry skills.
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- Ability to build and maintain positive relationships with patients, clinicians and other stakeholders.
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What We Offer

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- A permanent part-time position at 0.6 FTE (22.5 hours per week).
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- A supportive and collaborative team environment.
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- 5 weeks of annual leave pro rata.
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- The prospect to contribute to the delivery of high-quality, compassionate cancer care within your local community.
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About Cancer Care Associates

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Cancer Care Manning Great Lakes forms part of the Cancer Care Associates (CCA) network. We provide high-quality, compassionate cancer care services and are committed to delivering evidence-based treatment within a multidisciplinary team environment.

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CCA is an Australian oncology services provider with a growing network of comprehensive cancer care centres. Our teams work together to provide integrated cancer treatment services that support patients and their families throughout their cancer care journey.

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Please note: Applicants must hold full, unrestricted working rights in Australia. Sponsorship is not available for this role.

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In line with the Public Health Order, all Cancer Care Associates employees must be vaccinated against COVID-19. Evidence of vaccination is required prior to appointment.

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Cancer Care Associates is committed to equal opportunity employment.

📌 Medical Receptionist (Taree)
🏢 Cancer Care Associates
📍 Taree