We are seeking a candidate to be our receptionist and administrative assistant. This is a full time position (38 hours per week), working Monday to Thursday, with every Friday off.
Due to our clients’ ethnicity, the role requires someone who is fluent in English and speaks Arabic.
Key responsibilities
- Answering phone calls, handling enquiries and booking appointments
- Greeting clients and visitors as they arrive
- Processing payments – including Medicare bulk billing and invoicing compensation insurers
- Preparing and sending reports and other correspondence
- Maintaining office cleanliness
About you
- 2+ years experience in a similar role (or equivalent TAFE certification), preferably using ZandaHealth (formerly PowerDiary)
- Excellent computer skills, particularly with Word and Chrome/Edge/Firefox
- Excellent verbal communication skills, both in person and over the telephone
- Excellent written communication skills, including spelling and grammar
- Excellent interpersonal and client service skills
- The ability to follow existing procedures, but to exercise initiative when appropriate
- Time management & organisational skills to handle multiple tasks and ensure reports are completed in a timely manner
- Solid attention to detail
- Hold, or be able to obtain, Police and Working with Children checks
About us
We are a long-established private Counselling Practice in Bankstown (near trains/buses), dealing with a variety of Australian and Middle Eastern clients.