Key responsibilities

Welcome members and guests with genuine energy, warmth and enthusiasm Create a positive and memorable experience for every customer Manage bookings, check-ins and general customer enquiries Answer phone calls, messages and social media Support the day-to-day operation of the front desk Help coordinate social play, programs and events Build strong relationships with members and help create a genuine Play Nation community Keep the facility running smoothly and looking clean and welcoming Assist with retail and pro shop sales Assist with café operations, including preparing coffee, smoothies and other drinks About you

Outgoing, friendly and confident speaking with customers Naturally warm and welcoming with a positive personality Energetic and enthusiastic,



someone who genuinely enjoys interacting with people A robust communicator with excellent interpersonal skills Comfortable multitasking and staying calm under pressure Reliable, proactive and willing to jump in wherever needed Comfortable using booking systems and basic computer programs Able to work independently while also being a strong team player Current First Aid & CPR certification, or willingness to obtain Valid Working with Children Check About us

At Play Nation, we're more than just courts. We're a place where people come to play, connect, meet new people and have a great time.

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📌 Customer Service/Crew Member (Sydney)
🏢 seek.com.au
📍 Sydney