Are you wanting to work for an organisation that values their people, invests in communities and has a commitment to our environment? Do you share a passion for maintaining a continual focus on Making a Difference with Real Care to customers and employees? If this sounds like you, then we have your next opportunity.

Perm Part Time $34.28 p/h + Super

Join a trusted national brand where your customer service skills truly make an impact. Our

Bendigo

Service Centre is seeking an experienced

Face to Face Customer Service, Sales & Administration professional

who can hit the ground running and deliver exceptional service to our Automotive Glass customers.

If you thrive in a fast paced environment, enjoy face to face interaction, and want a role with variety, this is the perfect chance.

About the Role As the first point of contact for our customers, you'll play a key role in creating a positive experience from the moment they walk through the door.

Days:

Monday - Friday

Hours:

10.00am - 2.00pm

Must be flexible to work overtime as required

You will be responsible for:

Delivering warm, professional

face to face customer service

Selling of Vehicle Accessory Products

Greeting customers and visitors with a positive, helpful attitude

Managing phone, email and in person enquiries

Supporting the Service Centre Manager with daily operations

Updating customers on repair lead times

Conducting basic repair inspections on vehicles





Educating customers on our full range of services

Scheduling repair bookings and managing workflow

Issuing invoices and raising job authorities

Resolving customer concerns and following up queries

About You We're looking for someone who brings professionalism, energy and initiative to the team.

You will have:

Strong customer service experience (face to face preferred)

Excellent verbal and written communication skills

Professional presentation and a positive attitude

Ability to problem solve and create customer focused solutions

Strong time management and ability to prioritise in a busy environment

Intermediate-advanced Microsoft Office skills

Administration experience supporting daily operations

Comfortable with sales and confident in educating customers on additional services

A current driver's licence (essential)

Full Australian work rights (essential)

Why Join Us?

Supportive, collaborative team culture

Opportunities for growth and development

Competitive hourly rate

Reward & Recognition programs

Work with a respected national brand

At

O'Brien

, we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of

Belron

, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents

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📌 Customer Experience Expert (Bendigo)
🏢 Obrien
📍 Bendigo