Convatec's me+ Patient Support Program invites a Customer Care Representative to assist patients and healthcare professionals via calls, emails, and visits, delivering product guidance and care coordination. You will manage requests, sample coordination, and accurate case data in the CIC CRM while supporting the patient journey. You will collaborate with nurses, sales teams, and distributors, ensuring high-quality service, empathy, and timely resolution in a quick-paced environment.
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📌 Patient Care Advocate - me+ Support Program (Melbourne)
🏢 Convatec
📍 Melbourne
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