24 Sep
|
CASTLEREAGH BOUTIQUE HOTEL
|
Sydney
24 Sep
CASTLEREAGH BOUTIQUE HOTEL
Sydney
A rare full time opening has arisen within the Castlereagh Boutique Hotel and NSW Masonic Club in Sydney CBD. We're a boutique lifestyle hotel with 83 rooms, 9 small to large function rooms housed in a heritage-listed building with a small and friendly team. This is a hands-on role and we're looking for someone who is passionate, professional, and thrives in a fast-paced hospitality/club setting.
Key responsibilities Working closely with the Admin, Sales and F&B; teams to deliver exceptional guest and client experiences by managing all event-related enquiries, bookings and administration with professionalism, accuracy, and a strong focus on driving yield Creating and distributing accurate floorplans and event documentation Conduct site inspections for clients and suppliers to support event coordination and conversion Responding to client communications promptly and professionally Collaborate with internal teams to ensure seamless event execution and exceptional client experiences Leading pre- and post-event briefings to ensure successful delivery and feedback implementation Managing invoicing, payment tracking,
and reconciliation Maintain accurate event information, client details, and sales activity within the iVvy system Prepare regular and ad-hoc reports for the General Manager
About you Previous experience (2+ years) in a similar role, ideally coming from a Hotel, Catering or Event company background Strong communicator, collaborative mindset and solid administrative skills Qualifications in event management or catering and RSA Reactive sales experience, including preparing quotes, managing correspondence, handling enquiries, and completing post-event follow-up A proactive, can-do attitude with excellent attention to detail Experience in delivering exceptional customer service, with confidence in upselling The ability to manage multiple events simultaneously while staying calm under pressure Full Australian working rights (essential) Comprehensive food and beverage knowledge Proven ability to coordinate conferences, weddings, dinners, private dining and accommodation bookings with accuracy and adherence to SOPs
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📌 Events Coordinator (Sydney)
🏢 CASTLEREAGH BOUTIQUE HOTEL
📍 Sydney