Based in Brendale, we are recruiting for a Service Desk Technician (Level 1) to join our Service Desk team, providing 1st level IT support We provide a energetic work environment and are committed to the growth and development of everyone working on the team. At Network Technologies Queensland you would be part of an innovative team striving to deliver our services and solutions for clients across a wide breadth of industries. Experience Ideally, you will have 6 months work experience in a similar position. Essential Technical Requirements: Prior experience withan MSP

supporting any of thefollowing technologies will be highly regarded: Desktop and Server Operating Systems Workstation (Laptop, Desktop, Mobility devices) Server (Physical and Virtual) Active Directory, DNS, DHCP Office 365, Sharepoint General Networking (understanding of routers, switches, wireless)



Ideally field experience and client facing history Excellent communications skills, verbal and written Excellent documentation skills including formatting and presentation Ability to multi-task, prioritise and problem solve A solid work ethic and the desire to learn and develop Drivers License The Role

Installing, supporting and maintaining desktops, notebooks and mobile devices Installing, supporting and maintaining server hardware and software infrastructure Installing, supporting and maintaining IP PBX systems and handsets Remote and Onsite support Identifying appropriate components, hardware and software to be recommended to the client Preparing documentation and presenting progress reports to customers Other projects and duties as assigned

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📌 Service Desk IT Support Technician (Brisbane)
🏢 Network Technologies Queensland
📍 Brisbane