Join One of Australia's Leading Security Service Providers

Ultimate Security

is seeking a highly organised and customer-focused

Maintenance Planner

to join our growing service team. This is a fast-paced coordination role where you will be responsible for planning, scheduling, and managing maintenance and service activities for our field technicians and subcontractors. You will play a key role in ensuring seamless service delivery, excellent customer communication, and efficient administration from job creation through to completion. If you thrive in a dynamic environment, enjoy problem-solving, and have strong administrative and coordination skills, we would love to hear from you. Key Responsibilities

Schedule and coordinate annual and bi-annual maintenance services

Manage work orders and service requests through company systems

Dispatch technicians and subcontractors to meet operational requirements

Liaise with customers, technicians, subcontractors, and internal stakeholders

Provide clear and proactive customer communication regarding service updates and scheduling

Manage inbound and outbound email correspondence professionally and efficiently

Maintain accurate service records and documentation

Prepare customer invoices and process subcontractor invoices

Assist in resolving service enquiries and operational issues

Ensure compliance with WHS policies, procedures, and company standards

About You





You are a proactive and detail-oriented professional with excellent organisational and communication skills. You can confidently manage competing priorities while maintaining a high standard of customer service. Essential Skills & Experience

Strong administration, scheduling, and coordination skills

Excellent time management and organisational ability

High attention to detail and accuracy

Strong written and verbal communication skills

Skilled phone and email etiquette

Ability to multitask in a fast-paced workplace

Proficiency in Microsoft Word, Excel, and Outlook

Strong customer service focus

Experience using service management or CRM systems such as simPRO

Previous experience in a service, maintenance, or operational environment

Why Join Us?

Supportive and collaborative team environment

Opportunity to work in a growing and professional organisation

Diverse and fast-paced role with career development opportunities

Be part of a business committed to safety, service excellence, and operational efficiency

Ultimate Security Australia is committed to building a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander individualsand those from diverse cultural and linguistic backgrounds. Only Australian Citizens or Permanent Residents of Australia will be considered. Please note only successful candidates will be contacted. NSW 000100975 I ACT 17502293 I QLD 3728519 I SA ISL-264944 I VIC 894 336 71S I WA SA51733 I TAS 21152 I NT SFL1080

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📌 Maintenance Planner (Electronics) (Sydney)
🏢 Ultimate Security
📍 Sydney