We are a busy, patient-focused ENT surgical practice located in Adelaide. Our busy specialist surgeons are dedicated to providing high-quality care for adult and paediatric patients covering all ENT conditions. We pride ourselves on a professional and supportive team environment with great staff retention.
The Role
Due to our expanding practice, we are seeking an experienced and organised Personal Assistant to manage the day-to-day administrative and operational needs of the surgeon’s clinic. You will be the primary point of contact for patients, referring doctors, and hospital booking staff.
Key Responsibilities:
- Manage the surgeon’s diary, consulting schedules, and operative theatre bookings.
- Handle patient enquiries, triage referrals, and coordinate pre- and post-operative care instructions.
- Process specialist letters, medical reports, and correspondence.
- Manage billing, account enquiries, Medicare/Private Health claims, and debtor follow-ups.
- Maintain patient records and clinic confidentiality in line with Australian privacy principles.
About You To be successful in this role, you will bring:
- Proven experience as a surgical Personal Assistant, or Senior Medical Receptionist (ENT or surgical background highly desirable).
- Exceptional communication and interpersonal skills with a compassionate, professional phone manner.
- High-level proficiency with medical practice management software and Microsoft Office (prior experience with Gentu and using ECLIPSE highly desirable)
- Attention to detail and robust time-management skills to manage daily workload.
How to Apply
If you have further questions or wish to apply, please submit your resume and a brief cover letter to our practice manager: *@ahent.com.au www.ahent.com.au
📌 Specialist Personal Assistant (Adelaide)
🏢 Adelaide u0026 Hills ENT
📍 Adelaide
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