Linla is seeking an experienced Restaurant & Bar Supervisor to join our vibrant hospitality team in Surry Hills. This is a full time position where you will play a crucial role in delivering exceptional service and maintaining the highest operational standards across our restaurant and bar. As Restaurant & Bar Supervisor, you will be responsible for leading our front-of-house team, ensuring seamless guest experiences, and contributing to the success of our establishment through effective management, staff supervision, and a commitment to excellence in hospitality.
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Key responsibilities
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- Supervising and leading front-of-house staff to ensure consistent delivery of friendly and premium service standards
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- Managing daily restaurant and bar operations, including seating arrangements, table management and guest flow
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- Training, mentoring and developing team members to enhance their skills and performance
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- Ensuring compliance with health, safety and hygiene regulations across all service areas
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- Monitoring and maintaining food and beverage quality standards and presentation
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- Handling guest inquiries and resolving complaints professionally and promptly
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- Managing inventory, stock levels and ordering supplies for the bar and service areas
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- Processing payments and managing point-of-sale systems accurately
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- Supporting the management team in achieving financial targets and operational goals
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- Creating a positive and qualified work workplace that promotes teamwork and guest satisfaction
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What we're looking for
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- Minimum 2-5 years' experience in a supervisory or senior server role within a full-service restaurant or bar environment
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- Strong leadership and team management skills with the ability to motivate and develop staff
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- Basic knowledge of food and beverage service, including wine and cocktail knowledge
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- Outstanding customer service skills with the ability to manage difficult situations with professionalism and tact
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- Proven ability to work in a fast-paced environment and manage multiple priorities simultaneously
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- Strong communication and interpersonal skills
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- Proficiency with point-of-sale systems and restaurant management software
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- Current RSA (Responsible Service of Alcohol) certification
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- Attention to detail and commitment to maintaining high standards of cleanliness and presentation
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- Flexibility to work evenings, weekends and public holidays as required
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What we offer
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At Linla, we believe our team members are our greatest asset. We offer a competitive salary package and the opportunity to work in a dynamic, supportive hospitality environment. We are committed to fostering a positive workplace culture where professional development and career growth are encouraged. Our team enjoys a collaborative atmosphere, access to training opportunities, and the chance to be part of a respected establishment within Sydney's hospitality scene. We also offer staff benefits including discounted meals and drinks, and opportunities to advance your career within the hospitality industry.
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About us
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Linla is a fun pan asian restaurant & bar located in the heart of Surry Hills. Our commitment to excellence, innovation, and customer satisfaction has established us as a valued destination within the local community. We pride ourselves on creating a welcoming atmosphere where guests can enjoy memorable experiences and our team members can thrive in a professional, inclusive environment.
📌 Restaurant & Bar Supervisor (New South Wales)
🏢 Linla
📍 New South Wales
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