Job Description

About Us

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Drainchem is a family-owned business (est. 2002) and Australia's leading supplier of pipeline maintenance and testing equipment — high-pressure sewer nozzles, drain cleaning chemicals, and pipe rehabilitation and testing solutions. With exclusive supply agreements spanning 20+ years and a growing customer base across civil construction, plumbing, and water authorities, we're expanding our team to match our growth.

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The Role

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We're looking for an enthusiastic, results-driven sales rep to join our in-house team. This is an office-based role — no cold-calling — focused on responding to inbound inquiries and growing relationships with existing clients. A few times a year you'll represent us at trade shows, and very occasionally you'll visit customers to present solutions.

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Key Responsibilities

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- Respond promptly to inbound customer inquiries via phone, email, and online platforms
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- Provide expert product advice to help customers make informed decisions
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- Identify upsell and cross-sell opportunities within the existing customer base
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- Build strong,



lasting customer relationships
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- Learn our dispatch system to help cover shipping when needed
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- Maintain accurate customer account and order data
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- Collaborate with marketing and procurement on sales strategy
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What You'll Need

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- Previous experience in sales or customer service
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- Strong written and verbal communication skills
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- Ability to manage multiple inquiries and tasks in a rapid-paced setting
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- A problem-solving mindset — able to assess issues and recommend solutions quickly
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- Excellent organisation and attention to detail
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- Reliable, punctual, and a positive, collaborative attitude
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What We Offer

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- Competitive salary with annual reviews (not commission-based)
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- Full-time role after a 3-month trial period
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- Comprehensive training on our products and sales techniques
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- A supportive, collaborative team environment
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- All equipment you need to succeed
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📌 Sales Representative - In-House (Queensland)
🏢 Drainchem
📍 Queensland