Due to continued growth, MTA Travel are seeking a Junior Operations Support Administrator. This role will include assisting our MTA Travel Advisors with operational and administration support at our Gold Coast office.
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The main responsibilities for this role include:
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- Managing incoming phone calls and directing to the appropriate area
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- Monitor and distribute incoming emails
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- Administrative duties including data entry using the company and Microsoft Office systems
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- Reconciliation of supplier payments/statements
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- Office duties including mail distribution, supply ordering/purchasing and general office organisation
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- Resolve advisor queries regarding system and process issues
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- Assist with advisor payment enquiries
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- Greeting visitors into the office and assisting as required
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- Liaising with our MTA Travel Advisors on a daily basis, both written and verbally
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- Ensuring high customer service standards
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Applicants must have:
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- Exceptional organisational skills and attention to detail
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- Strong customer service skills and an excellent phone manner
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- Ability to work under pressure in a quick paced environment
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📌 Junior Operations Support Administrator (City of Gold Coast)
🏢 MTA Travel
📍 City of Gold Coast
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