Job Description

ABOUT BLACK PEPPER

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Black Pepper is an iconic Australian womenswear brand creating stylish, elegant fashion that makes women feel confident, valued and celebrated.

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Our customers are at the heart of everything we do. We pride ourselves on delivering a personalised shopping experience, building genuine customer relationships and creating a welcoming store environment where every woman can find her own style.

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As part of Brand Collective, Black Pepper combines the strength of a leading Australian retail group with the personality and customer connection of a much-loved fashion brand.

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ROLE IN A NUTSHELL

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We're looking for an enthusiastic and experienced Part-Time Store Manager to lead our Black Pepper store in Wagga Wagga.

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This is a hands-on leadership role where you'll be responsible for driving store performance, leading and developing your team, and creating an exceptional experience for every customer who walks through the door.

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You'll take ownership of the day-to-day operation of the store, from sales and customer service through to stock management, visual merchandising and team rostering.

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WHAT YOU'LL BE DOING

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- Lead, coach and motivate your team to achieve sales targets and deliver exceptional customer service.
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- Create a welcoming and engaging store environment where customers feel valued and confident.
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- Take ownership of daily store operations and ensure the store runs smoothly and efficiently.
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- Drive sales through strong customer engagement, product knowledge and personalised styling.
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- Manage stock levels, replenishment and stock organisation to ensure the store is always customer ready.
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- Prepare and manage monthly rosters, ensuring hours are effectively planned within the allocated labour budget.
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- Maintain high standards of visual merchandising, styling and overall store presentation.
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- Build solid relationships with customers and encourage repeat business and customer loyalty.
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- Lead by example and contribute to a positive, supportive and high-performing team culture.
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ABOUT YOU

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You're a passionate retail leader who enjoys working with people and takes pride in creating a successful, beautifully presented store.

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You'll ideally bring:

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- Previous retail leadership or Store Manager experience, ideally within fashion or customer-focused retail.
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- A genuine passion for delivering exceptional customer service and building lasting customer relationships.
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- Strong leadership skills and the ability to coach, motivate and develop a team.
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- Excellent communication and interpersonal skills.
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- A commercial mindset with a focus on achieving sales and store performance targets.
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- Strong organisational and time-management skills, with the ability to manage competing priorities.
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- Experience with rostering, stock management and day-to-day retail operations.
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- A strong eye for detail and a passion for fashion, styling and visual merchandising.
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- A hands-on, positive approach and the confidence to lead a team by example.
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Most importantly, you'll be someone who loves connecting with customers, enjoys developing people and wants to make a genuine impact within their local store and community.

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JUST SOME PERKS WE OFFER

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- Generous employee discounts of up to 50% across leading brands including Black Pepper, Review, Superdry and Elka Collective.
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- In-store incentives and rewards.
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- Training and development opportunities to support your growth and career.
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- Opportunities to get involved in community and charity initiatives, including our collaboration with Ovarian Cancer Australia.
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- Free access to mental health professionals through our Employee Assistance Program.
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- A supportive and inclusive workplace where diversity and individuality are valued.
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- The opportunity to join a growing Australian retail group with an extensive portfolio of leading brands.
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ABOUT BRAND COLLECTIVE

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Brand Collective is one of Australia's prominent apparel, footwear and sport groups, operating an omnichannel business across 300+ stores with more than 3,000 team members, alongside an extensive online and wholesale network.

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Our diverse portfolio spans iconic heritage brands, contemporary fashion, street culture, craftsmanship and international luxury.

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At Brand Collective, our customers come from all walks of life, and so do we. We value diversity and inclusion in all forms and hire based on capability and performance.

📌 Store Manager (Part Time) - Black Pepper Wagga Wagga (Central Coast Council)
🏢 Brand Collective
📍 Central Coast Council