Youth Off The Streets is a not‑for‑profit organisation that provides safety, support and opportunities for young people to build a positive future. Our services include alternative high school education, crisis accommodation and housing support, alcohol and other drugs counselling, youth justice programs, life skills and employment pathways, cultural support and community engagement.

We focus on early intervention and community‑led support that empowers young people, strengthens families and builds safer, more connected communities. Our work is grounded in trauma‑informed practice, ensuring safety, emotional wellbeing and collaboration are at the heart of everything we do.

About the Role If you’re a Microsoft 365 and Intune administrator looking for meaningful work, modern cloud platforms and a supportive team, this role offers all three.

As our Systems Administrator, you’ll provide day‑to‑day administration and support across Microsoft 365, Entra ID, Intune, Defender, Exchange Online, SharePoint and Teams. You’ll help ensure staff have secure, reliable and modern systems that enable them to support vulnerable children and young people.

This is a

mid‑level role with a salary of up to $100,000 , offering strong development pathways in cloud administration, identity, endpoint management and cyber security. You’ll work closely with senior technology staff, gaining hands‑on experience that builds toward more advanced engineering responsibilities.

This position is based at our Head Office in Alexandria, with hybrid flexibility and occasional travel to other YOTS sites.

What you’ll do

Microsoft 365 administration

— Manage accounts, licences, permissions and access

Identity management

— Support Entra ID, MFA, conditional access and authentication issues

Endpoint management

— Assist with Intune enrolment, deployment, configuration and compliance

Technical support

— Resolve cloud and device incidents, acting as the first point of escalation

Security monitoring

— Monitor service health, alerts and Microsoft recommendations





Risk escalation

— Escalate complex or security‑sensitive matters appropriately

Documentation

— Maintain accurate configuration and support documentation

Continuous improvement

— Identify opportunities to improve reliability, security and efficiency

Project participation

— Contribute to platform improvements and technology initiatives

What you’ll bring

Minimum 2 years’ experience as a Systems Administrator

or equivalent role, supporting modern cloud‑based environments.

Experience administering Microsoft 365 services

— including Entra ID, Intune, Exchange Online, SharePoint, Teams and Defender.

Strong desktop and endpoint support capability

— confident resolving issues across managed devices and cloud‑connected services.

Account, licence and access management experience

— administering user accounts, groups, permissions and access controls.

Intune enrolment and configuration skills

— covering application deployment, configuration profiles and compliance policies.

Troubleshooting strength across Microsoft cloud services

— able to investigate and resolve issues across platforms and endpoints.

Sound judgement in assessing technical and security risk

— escalating complex or sensitive matters appropriately.

Clear written and verbal communication

— able to explain technical concepts to both technical and non‑technical staff.

Excellent attention to detail

— especially when performing system changes or configuration updates.

Process automation or scripting experience, particularly PowerShell

Vulnerability remediation or security hardening

Network infrastructure support,



monitoring or system health checks

Lifecycle management, backup, recovery or business continuity

VoIP telephony (especially 3CX)

Awareness of secure and responsible AI implementation

Qualifications:

Relevant qualification, certification or demonstrated technical capability

Microsoft fundamentals or associate‑level certification (desirable)

Why you’ll love working with us

Culture – Inclusive, collaborative and purpose‑driven

Wellbeing – One YOTS Balance program, EAP, self‑care days

Growth – Learning, development and recognition

What we offer

EAP for yourself and your family

Additional leave (purchased leave, gifted leave, self‑care leave)

Onsite parking available

Access to Fitness Passport

Youth Off The Streets embraces

The Sanctuary Model

as the foundation of our organisational culture. This trauma‑informed framework guides how we support young people and staff, prioritising safety, emotional wellbeing and resilience. It shapes our approach to conflict resolution, crisis intervention and healing from trauma creating a safe, inclusive and supportive environment for all.

We are committed to

diversity, equity and inclusion . These values are part of who we are and how we work. We actively encourage, support and celebrate the diverse voices and strengths of our people. This diversity fuels innovation, deepens connection and strengthens the impact we have in the communities we serve.

Youth Off The Streets is an

EEO employer

and a

child‑safe organisation . This is a rare prospect to join a passionate, high‑profile not‑for‑profit that values the young people of today and tomorrow and the people who support them.

The successful candidate will be required to hold a

NSW Working With Children Check ,

Police Check , a

valid Australian Driver Licence , and

unrestricted Australian working rights .

We strongly encourage

Aboriginal and Torres Strait Islander people

to apply.

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📌 Systems Administrator - Microsoft 365 (Sydney)
🏢 Youth Off the Streets
📍 Sydney