If you’re organised, people-focused and enjoy being part of a team where no two days are quite the same, we’d love to meet you.

Sterling Medical Centre is looking for a friendly, capable and genuinely people-focused Medical Receptionist to join our team at our beautiful new purpose-built medical centre in Burpengary.

We’ve recently relocated to our new premises at 658 Morayfield Road, Burpengary, and with our practice continuing to grow, we need another superstar at the front desk.

Who are we? Sterling Medical Centre is a busy, GP-owned medical practice with a large team of GPs, amazing nurses, allied health professionals and administration staff.

We take what we do seriously – but we don't believe that means we have to take ourselves seriously

all

the time.

Our reception team is a huge part of our practice. They are the first hello, the problem solvers, the appointment jugglers, the calm voice on the phone and, occasionally, the people who somehow manage to find an appointment where absolutely no appointment appeared to exist.

What will you be doing? Your day will include:

Welcoming patients and making them feel comfortable

Managing a busy appointment book

Answering incoming calls

Booking and changing appointments

Processing Medicare and private billing

Managing patient enquiries

Scanning, recalls, correspondence and general administration

Communicating with doctors, nurses and allied health providers

Helping keep reception running smoothly when things get busy





Being part of a team that genuinely helps each other out

Who are we looking for? We’re looking for someone who is:

Warm, friendly and confident with people

Reliable and punctual

Organised and able to multitask

Comfortable working in a quick-paced environment

Professional and respectful of patient confidentiality

Able to communicate well with patients of all ages and backgrounds

A genuine team player

Someone who can use initiative rather than waiting to be told every little thing

And, importantly, someone who can maintain a sense of humour when the phone is ringing, three patients arrive at once and a doctor asks, “Can you just quickly…?”

Medical reception experience? Experience in medical reception is preferred, but it isn't everything.

Experience with Best Practice software would be fantastic, but it is

not essential .

If you have excellent customer service skills, you're quick to learn, you genuinely enjoy working with people and you're the right fit for our team, we'd still love to hear from you.

Why Sterling? You'll be joining an established practice in our brand-new purpose-built medical centre, working alongside a great group of doctors, nurses, allied health professionals and administration staff.

We want someone who is looking for more than just somewhere to turn up for a shift and wants to become part of Team Sterling.

Location:

Sterling Medical Centre 658 Morayfield Road Burpengary QLD 4505

Sound like you? We look forward to hearing from you!

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📌 Medical Receptionist (Burpengary)
🏢 Health Hub QLD
📍 Burpengary