At The Incentive Lab, we create extraordinary experiences that inspire, motivate and engage people. From corporate events and incentive programs to employee reward and recognition solutions, we help organisations build stronger cultures and achieve meaningful business outcomes.

As part of our growing team, you'll work in a supportive, collaborative environment where innovation, customer experience and continuous improvement are at the heart of everything we do. This is an exciting opportunity to build your career across events, engagement and rewards, working with a diverse range of clients and programs.

Who are we looking for? Are you highly organised, detail-oriented and passionate about delivering exceptional experiences?

We're looking for an Events & Rewards Coordinator to support the delivery of client events, incentive programs and employee engagement initiatives. This role is predominantly focused on event planning and administration, while also providing support for our reward and recognition programs.

You'll work closely with clients, suppliers and internal teams to ensure events run seamlessly, participant experiences exceed expectations and reward programs are administered accurately and efficiently.

Why Join The Incentive Lab? At The Incentive Lab, we create extraordinary experiences that inspire, motivate and engage people. From corporate events and incentive programs to employee reward and recognition solutions, we help organisations build stronger cultures and achieve meaningful business outcomes.

As part of our growing team, you'll work in a supportive, collaborative environment where innovation, customer experience and continuous improvement are at the heart of everything we do. This is an exciting prospect to build your career across events, engagement and rewards,



working with a diverse range of clients and programs.

Who are we looking for? Are you highly organised, detail-oriented and passionate about delivering exceptional experiences?

We're looking for an Events & Rewards Coordinator to support the delivery of client events, incentive programs and employee engagement initiatives. This role is predominantly focused on event planning and administration, while also providing support for our reward and recognition programs.

You'll work closely with clients, suppliers and internal teams to ensure events run seamlessly, participant experiences exceed expectations and reward programs are administered accurately and efficiently.

Event Coordination & Administration (Approx. 85%)

Support the planning and delivery of events, incentive programs and client experiences

Coordinate venues, suppliers, catering, accommodation and event logistics

Manage registrations, attendee communications and event administration

Prepare event documentation including run sheets, timelines and briefing materials

Assist with onsite event delivery and participant support

Coordinate event materials, signage and collateral

Maintain event budgets, purchase orders and invoice processing

Prepare post-event reporting and feedback summaries

Reward & Recognition Support (Approx. 15%)

Assist with the day-to-day administration of reward and recognition programs





Maintain accurate participant and platform data

Process reward redemptions and fulfilment requests

Support client and participant enquiries

Prepare program reports and engagement insightsAssist with reconciliation of reward budgets and invoices

Support new program launches, updates and continuous improvement initiatives

About You

2-3 years' experience in events, administration, project coordination, customer service, hospitality or a related field

Exceptional organisational skills and ability to manage multiple priorities

Solid attention to detail and commitment to accuracy

Confident communicator with excellent written and verbal communication skills

Strong stakeholder and relationship management skills

Comfortable working with data, systems and technology platforms

Intermediate to advanced Microsoft Office skills, particularly Excel, Outlook and PowerPoint

Experience with event management platforms, CRM systems or reward platforms will be highly regarded

Experience with invoicing, reconciliations or financial administration is desirable

A proactive, positive attitude and willingness to roll up your sleeves and help where needed

Why You'll Love It Here

Work across exciting events, incentive programs and employee engagement initiatives

Join a passionate and supportive team that genuinely enjoys what they do

Opportunities for growth and career development

Exposure to a broad range of clients, industries and projects

Be part of a business that values innovation, collaboration and exceptional service

Ready to create extraordinary experiences and help organisations recognise and reward their people? We'd love to hear from you.

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📌 Events & Rewards Coordinator (Port Phillip City)
🏢 Globetrotter
📍 Port Phillip City