Jacaranda Finance is seeking a Customer Concierge Team Leader to build and lead our centralised tier-one customer service function in Brisbane, combining Customer Relations and Customer Success. This is a frontline leadership role with ownership of how the team operates and performs.
You’ll coach, drive performance, handle escalations and progress lending opportunities, working closely with Lending, Credit Control, Growth, Technology and Risk & Compliance to continuously improve the customer
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📌 Lead Customer Concierge Team – Coaching & Escalations (Brisbane)
🏢 Jacaranda Finance
📍 Brisbane
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