Field Operations Supervisor- Commercial Cleaning Field Operations Supervisor– Commercial Cleaning

Cleaneroo Commercial | Sydney | $95,000–$115,000 + super + vehicle/car allowance

This is not a job where you spend your day sitting behind a desk.

You'll be out across Sydney running your own portfolio of commercial cleaning sites — meeting cleaners, inspecting sites, solving problems, helping clients and making sure your part of the business runs properly.

Cleaneroo currently services more than 150 commercial sites across Sydney, including offices, schools, medical facilities, childcare and strata properties.

We're growing, and we're looking for another strong operator to take ownership of a portfolio alongside our existing operations team.

Your job is simple to understand: Own your sites. Look after your cleaners. Look after your clients. Fix problems before they become bigger problems.

You'll typically manage approximately 50+ sites once fully established.

You won't be sitting at Head Office waiting for someone to tell you where to go next.

You'll organise your own field schedule and be trusted to manage your portfolio.

Most site activity happens in the afternoon and evening, so a typical working window is approximately

1pm–9pm , although this varies depending on your sites and what is happening that week.

There will occasionally be earlier starts, new-site launches and weekend requirements.

This is a field operations role, so we're looking for someone who likes being out amongst their team rather than behind a computer all day.

What you'll be responsible for You will:

Manage the day-to-day performance of your portfolio of client sites

Conduct regular quality inspections

Build strong relationships with cleaners and subcontractors

Coach and retrain cleaners when standards fall

Induct new cleaners properly

Launch and onboard new client sites and supervise their initial cleans

Speak with clients and resolve service issues quickly

Investigate complaints rather than simply passing them on

Identify problems before the client needs to tell us about them

Maintain reliable backup coverage across your area

Assist with interviewing and onboarding new cleaners





Coordinate consumables and equipment requirements

Identify opportunities for additional work at existing client sites

Inspect, scope, estimate and prepare quotes for ad hoc work such as carpet cleaning, deep cleans, pressure cleaning, window cleaning and other periodic services

Understand labour, equipment and time requirements well enough to price smaller additional works accurately

Coordinate and supervise approved ad hoc jobs from quote through to completion

Make sure additional works are completed profitably and to the standard promised to the client

Keep accurate records of inspections, issues and follow-ups using our operating systems

Work closely with our Head of Operations and Helpdesk team

This is not a clipboard supervisor position.

There will be times when something goes wrong and you'll need to roll your sleeves up, help your team and make sure the job gets finished.

But your primary responsibility is

leading and managing the operation , not being the cleaner.

What we're really looking for Experience matters, but we're more interested in how you operate.

You'll probably be successful here if:

You have experience supervising frontline teams in cleaning, facilities, hospitality, hotels, security or another field-service setting

You're comfortable managing multiple locations at once

You communicate confidently with both cleaners and professional clients

You're organised without needing someone chasing you

You can have difficult conversations respectfully

You're calm when something goes wrong

You're naturally observant and notice when standards aren't right

You genuinely enjoy developing people

You have enough commercial awareness to scope a job, estimate labour and understand whether work is being delivered profitably

You're comfortable making decisions





You're happy working afternoons and evenings

You're looking for somewhere you can stay, grow and take on more responsibility

We're particularly interested in people who have managed culturally diverse frontline workforces.

The kind of leader we don't want This role will not suit someone who manages by threatening people, constantly replacing cleaners or blaming the team whenever something goes wrong.

We want someone who can hold people accountable

and still have people want to work for them .

Likewise, this won't suit someone who needs constant direction.

You'll have support, systems and a leadership team behind you — but you'll also be expected to think for yourself.

What success looks like Six months into the role, we'd expect:

Your clients know you and trust you

Your cleaners know what you expect

Problems are being solved quickly

Complaints are low and followed through properly

Your inspections are happening consistently

You have reliable backup cleaners available

New sites are being launched properly

Additional work is being identified, quoted and delivered properly

You understand the commercial performance of the work you're responsible for

Your portfolio is stable

We don't need to chase you to find out what is happening

If that's happening, you'll be given more responsibility.

Where the role can go Cleaneroo is continuing to grow.

This role can develop into larger portfolio responsibility, Area Management and senior operational leadership.

We prefer promoting strong operators from inside the business rather than continually hiring above them.

You'll work closely with our senior operations team and the founder of the company, so you'll have direct exposure to how a growing service business is actually run.

Package $95,000–$120,000 + super , depending on experience.

Plus:

Vehicle allowance or company vehicle arrangement

Fuel support

Phone allowance/company phone as applicable

Genuine autonomy over your field schedule

Structured onboarding and operational support

Clear pathway into more senior operational management

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📌 Field Operations Supervisor- Commercial Cleaning (Sydney)
🏢 258 CleaningTA Cleaneroo
📍 Sydney