Shane's Trees

is a second-generation Arboriculture business based in the Sutherland Shire, proudly servicing commercial and residential clients across Sydney, the Illawarra, Newcastle and Brisbane. With a strong reputation for quality workmanship and customer service, we receive a high volume of enquiries and successfully convert them into a steady pipeline of work.

We are seeking a highly organised and motivated

Scheduler Assistant

to support the coordination of daily operations between our clients and field crews. This is a dynamic, fast-paced role that requires exceptional communication skills, strong attention to detail and the ability to manage multiple priorities while delivering outstanding customer service.

The successful candidate will play a key role in ensuring jobs are scheduled efficiently, clients are kept informed, and our crews have the information and resources they need to deliver a seamless service experience.

Key Responsibilities

Schedule accepted quotes and coordinate daily crew movements

Adjust schedules to accommodate changing priorities, weather conditions and equipment

Monitor staff availability, leave requests and roster changes

Ensure crews are assigned to work appropriate to their qualifications, licences and competencies

Communicate clear daily work instructions, priorities, and updates to crews and Team Leaders





Maintain regular communication with clients and provide updates on scheduling, job progress and completion

Deliver a consistently high standard of customer service and ensure a positive client experience

Prepare and issue client invoices upon completion of works

Maintain accurate records and reporting through company databases and online platforms

About You

Strong organisational and time management skills

Excellent communication and customer service abilities

Capable of multitasking and working effectively under pressure

High attention to detail and problem-solving capability

Solid experience in scheduling, operations coordination, administration or a similar role

Technically capable working across a range of software, digital systems and in-house business platforms

What We Offer

Part-time opportunity

20-30 hours per week

Versatile working days and negotiable hours

Competitive salary based on experience

Supportive and family-oriented team culture

Stable employment with a growing, second-generation business

Ongoing training and professional development opportunities

If you thrive in a busy environment and enjoy keeping people, schedules, and operations running smoothly, we'd love to hear from you.

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📌 Scheduler Assistant (Sydney)
🏢 Shane's Trees
📍 Sydney