Beyond Bank is seeking a Head of Member Support to lead collections, hardship, recoveries and deceased estates with empathy and a focus on compliant, performance-driven outcomes.
You will drive strategic direction, operational excellence and people leadership across a large, regulated lending workplace, partnering with Lending, Risk, Legal and Operations to deliver superior member outcomes.
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📌 Head of Member Care & Support (Canberra)
🏢 Beyond Bank Australia
📍 Canberra
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