We're looking for a capable and organised

Internal Sales team member

to join our Brendale office, with a primary focus on supporting our NSW customers and operations.

At its core, this is a customer-focused internal sales role. You'll manage day-to-day enquiries, quotations and orders for our NSW customers, working closely with our NSW team as well as sales, manufacturing and warehousing from our Brendale head office.

We're looking for someone who can do more than simply process what's put in front of them. We want someone who takes ownership, thinks through what the customer needs and works towards a solution.

As you develop your product knowledge, the role will also extend into more detailed quoting for all clients, interpreting furniture schedules and plans, basic take-offs and assisting with custom furniture pricing.

You don't need commercial furniture experience. We're more interested in finding someone who is switched on, accurate, comfortable with numbers and genuinely enjoys helping customers and getting things done.

What you'll be doing

Being a key internal point of contact for our NSW customers

Responding to customer enquiries by phone and email

Providing product information, pricing, availability and lead times

Preparing accurate customer quotations

Processing sales orders and preparing sales confirmations

Following enquiries and orders through to completion

Helping customers identify suitable products and alternatives

Liaising with our NSW warehouse and wider sales, production and delivery teams

Coordinating freight and delivery requirements

Following up information required to keep orders and quotations moving

Maintaining accurate customer, quotation and order information within our systems





Assisting with more detailed and custom furniture quotations

Reviewing furniture schedules, plans and specifications

Completing basic take-offs and quantity checks

Assisting with project pricing and quotation requirements when needed

What we're looking for We're looking for someone who takes ownership of their work.

You’ll ideally have:

Strong customer service and communication skills

Excellent attention to detail

Confidence working with pricing, measurements and numbers

Strong organisation and the ability to manage competing priorities

Good computer skills and the ability to learn new systems quickly

The confidence to make reasonable day-to-day decisions

A practical, solution-focused approach

Clear and concise written communication

The ability to work independently while being part of a broader team

An interest in developing your quoting and technical product knowledge

Experience in

internal sales, customer service, quoting, construction, cabinetry, joinery, furniture, building products or commercial interiors

would be highly regarded, but isn't essential.

About PCF PCF Workspace Furniture is an Australian family-owned commercial furniture business established in 1992.

We manufacture and supply furniture for workplaces and commercial environments across Australia.

We’re a hands-on business and our people work closely across sales, manufacturing, warehousing and deliveries. We value people who take ownership, communicate well and are willing to find solutions.

If you’re looking for an internal sales role with plenty of variety and the chance to build your skills beyond traditional order processing, we’d love to hear from you.

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📌 Internal Sales Coordinator (Brisbane)
🏢 PCF Australia
📍 Brisbane