Uneedit Supplies

has been supplying businesses across Australia with quality, cost effective first aid, safety, hygiene and janitorial products for over 90 years. We pride ourselves on providing our customers with a quality customer service experience including logistics and aftermarket service.

We are seeking a Customer Service Officer to join our Team on a permanent part-time basis at our Milperra head office.

As the first point of contact for our customers, you will play a key role in building strong relationships, ensuring orders are processed accurately, and delivering solutions that create a positive customer experience.

Working closely with our Sales, Warehouse and Finance teams, you will contribute to the smooth delivery of products and services while supporting business growth and customer satisfaction.

This is an onsite role, working Monday to Thursday, 8:00am to 4:00pm.

You will have the opportunity to build strong product knowledge as training and support will be provided.

Key Responsibilities

Manage inbound calls, emails and web enquiries

Preparing and following up on quotations,



entering orders and new accounts

Provide customers with product, pricing, availability and delivery information

Management of customers issues, in a professional manner

Liaising with internal Sales, Warehouse, and Finance Teams

Accurate maintenance of data records and consistent execution of the end-to-end processes in compliance with company policy

We are looking for

Excellent communication skills, both verbal and written, with a passion in assisting customers

Positive attitude and willingness to learn

Previous customer service experience is essential

Organisational skills and attention to detail

Microsoft Office suite (Outlook, Word, Excel) skills are essential

Experience with Ariba, in a supplier role, will be an advantage

Excellent small team workplace

All training will be provided with ongoing support

Full Australian work rights are essential for this position

Only short-listed candidates will be contacted

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📌 Customer Service Officer (Sydney)
🏢 Uneedit Supplies
📍 Sydney